Sales Order Coordinator

Wagner Equipment • Albuquerque, NM

12h • $60,671 - $83,426 • Onsite

About The Position

The Sales Order Coordinator is responsible for processing and expediting sales orders through the various departments to assure accuracy and timely processing in a manner that reflects the company’s vision of working as “One Professional Team.” The position performs a full analysis of all information contained on orders (leases, rental purchases, sales, and conversions) to ensure that customers receive timely and accurate invoices.

Requirements

• High School Diploma or GED
• 3+ of administrative experience with an emphasis in sales administration
• Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
• Safety & Product Knowledge
• Basic knowledge of Microsoft PowerPoint
• Intermediate knowledge of Microsoft Word, Outlook, and Excel

Responsibilities

• Processes new orders and monitors existing orders to completion in the Sales Order Tracker
• Reviews new orders for completeness and accuracy
• Reviews the Order Tracker for completed assigned tasks
• Follows up on task assignments to ensure processing of each order is expedited as quickly as possible
• Closes out orders in the Sales Order Tracker once all assignments have been completed and key order dates have been entered
• Reviews commissions and, if necessary, corresponds with Sales Management for further clarification or assistance
• Corresponds directly with sales reps on issues related to orders
• Keeps sales reps. informed on parts, machine kits, CAT work tools, non-CAT attachment information, shop updates, and any related literature
• Stays in constant daily contact with the sales managers when they are in the office or in the field with sales reps
• Handles walk-in and call-in customer inquiries at their branch location
• Acts as shop coordinator and facilitates shop contact between the sales rep and the shop
• Submits requests for inter-store transfers and deliveries to customers of machines and Worktools
• Assigns order processing tasks to specialists including Finance, Credit, Shop Coordinators, Order Specialists, Rental Fleet personnel, Technology Products, Invoice Specialists, and miscellaneous Sales and Sales Administration personnel

Benefits

• Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
• Medical, dental, and vision insurance
• Life and AD&D Insurance
• Retirement Plans - 401K eligible employees can receive a company contribution up to 7%
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• CEFCU - Employees have access to services including payroll deductions, savings, accounts, loans, VISA card and more
• Supplemental life Insurance, Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED