Sales Ops Specialist

Port•Boston, MA

2d•Hybrid

About The Position

Port is seeking a Sales Operations professional to join their Boston office. This role will be central to the smooth functioning of the go-to-market machine, encompassing CRM management, sales analytics, process optimization, and deal desk responsibilities. The ideal candidate will enjoy solving operational challenges and enhancing the effectiveness of sales teams.

Requirements

3–5 years of experience in Sales Operations, Revenue Operations, or a related role within a B2B SaaS environment
Solid hands-on experience with HubSpot or Salesforce (SFDC)
Prior deal desk or quote-to-cash experience, including familiarity with non-standard deal approvals and pricing governance
Strong analytical skills: comfortable building reports, working with data, and drawing actionable conclusions
Proficiency with Excel/Google Sheets
Excellent organizational skills and attention to detail; you don't let things fall through the cracks

Nice To Haves

experience with BI tools (Looker, Tableau, etc.) is a plus

Responsibilities

Own the deal desk process end-to-end: pricing approvals, non-standard deal structuring, contract reviews, and order processing
Partner with Sales, Finance, and Legal to ensure deals move quickly and comply with internal policies
Maintain and improve quoting workflows, approval matrices, and pricing guidelines
Serve as the go-to resource for reps navigating complex deal structures
Maintain the integrity and hygiene of our CRM (HubSpot), including pipeline accuracy, data enrichment, and deduplication
Own territory and account assignments, ensuring proper routing and segmentation
Identify bottlenecks in the sales process and design solutions to remove friction
Evaluate, implement, and manage sales tools and integrations across the tech stack
Document SOPs and ensure consistent adoption of processes across the team

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