Sales Ops Manager, Amazon Key, Amazon Key

Amazon • Las Vegas, NV

3d • $88,100 - $154,100 • Onsite

About The Position

Come join Amazon Key for Business to help transform the delivery experience for customers with unprecedented quality, efficiency and scale. Each time a package is delivered by an Amazon associate, technology is at the scene, and behind the scene. Today, Key for Business Technology supports Amazon Logistics and its scope is expanding every day. Our team is actively seeking motivated and multi-talented individuals who are passionate about transforming the logistics and package delivery operations. We are inventing the next-generation smart delivery operation with latest technologies in IoT (Internet-of-Things). We develop technology-based solutions matching customer needs and delivery capacity with precision and efficiency, and expanding and transforming delivery experience with unprecedented quality, productivity and scale.

Requirements

• 5+ years of Microsoft Excel experience
• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
• Experience with sales CRM tools such as Salesforce or similar software
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Nice To Haves

• 5+ years of finance, business management and sales operations experience
• Experience working within a high-growth, technology company

Responsibilities

• Develop plans, processes, and optimization strategies that drive efficiency and scale across the team.
• Partner with Directors and Heads of Sales teams to identify short term and long term operational goals.
• Define and develop new processes to eliminate bottlenecks.
• Drive scalable methods of tracking and improving team performance.
• Leverage the latest AI tools and resources to streamline existing workflows, automate repeatable processes, and operationalize new efficiencies across the sales operations function.
• Become a deep subject matter expert in Sales Operations procedures, blockers, and bottlenecks.
• Partner with cross-functional teams including KfB's Business Intelligence, Scheduling, Forecasting, and Operations teams to identify opportunities for optimization and implement solutions that enable the sales operations team to achieve its goals.
• Ensure that processes are executed in line with Amazon's customer obsessed culture and that installations are booked and executed in a timely, friction-free, and professional manner.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager