Sales Operations Systems Analyst

CAMP Systems International, Inc. • Memphis, TN

23h

About The Position

We are seeking a tech-savvy Sales Operations Systems Analyst with 3+ years of experience to support the operational backbone of ILS's revenue motion. This is a highly collaborative, cross-functional role embedded across Sales, Marketing, and Customer Success, one that spans the full revenue cycle, from lead capture through renewal, and touches every system the commercial team depends on. You will also serve as the team's analytical layer, translating business performance into clear reporting and analysis. That means producing the weekly sales reporting deck as well as pulling and presenting Power BI reports on a quarterly, annual, and ad hoc basis to give leadership a clear view of financial performance across the business, customer segments, and product lines. The ideal candidate is curious, organized, and AI-forward. You should be comfortable learning systems quickly, translating a business need into a configured solution, and communicating clearly with both technical and non-technical stakeholders.

Requirements

• 3+ years of experience in sales operations, marketing operations, or revenue operations role
• Experience supporting both a sales team and a marketing team in the same role; you understand how the two motions connect and what breaks when they do not
• Background in B2B SaaS, data services, or a comparable environment where the revenue cycle spans multiple systems and stakeholders
• Degree in Business, Marketing, or a related field
• Familiarity with the aerospace, defense, or MRO industry; ILS operates in a specialized global market and context accelerates your impact
• Strong, hands-on Salesforce experience: administering records, building reports and dashboards, configuring fields and workflows, and confidently supporting end users across Sales, Marketing, and Customer Success
• Strong working knowledge of HubSpot or a comparable marketing automation platform, with hands-on experience across lists, sequences, forms, and lead management
• Advanced Excel proficiency including pivot tables, lookups, data modeling, and building clean, repeatable reporting templates
• Working familiarity with Power BI or a comparable BI tool; you will be pulling and presenting reports regularly and need to navigate them with confidence
• Familiarity with AI productivity tools such as Claude, ChatGPT, HubSpot AI, or Salesforce Einstein; you use these to move faster, not just to check a box
• Strong analytical skills and data fluency; comfortable working with large datasets, identifying anomalies, and drawing actionable conclusions
• Clear, concise communicator; able to explain a system or process to a non-technical audience whether in writing, live, or on a call
• Highly organized and responsive; teams will be counting on you and timing matters

Nice To Haves

• Salesforce Admin certification a plus

Responsibilities

• Serve as the day-to-day Salesforce support resource for Sales, Marketing, and Customer Success, including answering operational questions, troubleshooting data issues, and helping teams use the platform effectively
• Support HubSpot: guide users on list management, sequence setup, form behavior, and lead routing so they can execute without bottlenecks
• Administer both platforms: maintain fields, page layouts, user access, workflows, and process automations as directed
• Ensure data quality across Salesforce and HubSpot, flagging inconsistencies, investigating root causes, and coordinating fixes
• Document platform changes and communicate them clearly to affected teams
• Produce the weekly Sales Slides covering pipeline, win/loss rates, new business vs. expansion, rep performance, and stage conversion, all sourced from Salesforce
• On a quarterly, annual, and ad hoc basis, pull and present Power BI reports bridging Salesforce and our accounting systems, covering financial performance by overall business, customer segment, and product line with both summary and drill-down views for leadership
• Respond to ad hoc data and reporting requests from Sales, Marketing, and CS leadership
• Support the marketing lead queue: help route, qualify, and assign inbound leads from digital channels and events so nothing falls through the cracks
• Assist with campaign execution: pull audience lists from Salesforce and HubSpot, support segmentation, and help with post-campaign reporting
• Administer the Popl digital engagement program (digital business cards, event lead capture, marketing queues)
• Manage the ILS Inside Sales shared inbox: route inquiries, maintain SLA, and escalate appropriately
• Create and maintain clear process documentation and how-to guides (e.g., using Scribe) so teams can self-serve common questions in Salesforce and HubSpot
• Communicate workflow and system changes to affected teams in plain language before they go live
• Identify and apply AI tools that reduce manual effort in reporting, documentation, and routine operational tasks
• Help configure AI-assisted capabilities within Salesforce and HubSpot where available (e.g., suggested actions, auto-summaries, lead scoring)
• Proactively identify where AI can remove friction in the revenue workflow, test it, and bring a concrete recommendation rather than a general observation.

Benefits

• Be part of a team reimagining the future of aviation.
• CAMP is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer – vets/disabled
• CAMP is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level