Sales Operations Support

Dornier MedTech•Kennesaw, GA

About The Position

Responsible for providing operational support for the sales division. This role involves coordinating inside sales support for all Dornier products, facilitating sales communications from the field to corporate, assisting with order entry, product and equipment delivery (coordinating with shipping and receiving), and performing other duties as assigned by management.

Requirements

Associate degree; two to four years related experience in sales operations role and/or training; or equivalent combination of education and experience.
Requires strong organizational, communication, and computer skills.
Advanced Word and Excel skills required.
Experience with Order Entry required.
Must be reliable, able to work independently and multitask.

Nice To Haves

Experience with Salesforce CRM, CSI ERP, PowerPoint, and Outlook a plus.
Experience with computer based order processing preferred.
Familiarity with GPO, contracts, government bid process, and RFP’s a plus.

Responsibilities

Assists with sales ordering via CSI Enterprise Resource Planning (ERP) system and manages product delivery from Order to Invoices.
Assists with Customer Account creation and maintenance within CSI and Salesforce Customer Relationship Management (CRM).
Communicates directly with the sales team and current and prospective customers to support Sales Operations and order processing from Order to Invoice.
Maintains database including names, addresses, purchases, and other critical information, utilizing Microsoft Office, CSI, Salesforce, and other software as required.
Distributes reports on sales activities by assigned regions.
Maintains sales files and coordinates with others to get all information required for the files.
Assists in coordinating the month end process, which includes invoicing, inventory, and product and equipment delivery.
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