Sales & Operations Support Specialist

Core & Main • Branchburg, NJ

1d • Onsite

About The Position

Serve as a facilitator to the sales and general operations processes that may generate new sales opportunities or upsell via phone, email, or other electronic communication. Oversee responses to customer order and quotation requests for all levels of accounts received via outside salespersons, telephone, e-mail, and written and faxed correspondence. May directly or indirectly support outside sales.

Requirements

• Minimum 2 to 5 years of experience selling in an inside sales environment or leading assistance in a customer service environment.
• Demonstrated success working with customers in diverse situations.
• Experience with inventory sales.
• Strong computer skills desired.

Nice To Haves

• Associate degree preferred.
• Bachelors degree or above a plus.

Responsibilities

• Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.
• Communicate with customers & prospects for new sales opportunities via inbound & outbound calling and emailing.
• Provides product pricing by consulting the pricing matrix, vendor price lists, and existing ERP system or third-party portals as needed.
• Procures and maintains inventory; monitors to ensure proper inventory turns.
• Ensures timely shipment of materials and customer satisfaction.
• Works at the sales counter to serve in-store customers as assigned.
• Contributes to add-on sales by maintaining a high level of product knowledge.
• Handles customer inquiries and problem resolution when an outside salesperson is not available.
• Assist with AR Collections reporting and customer outreach.
• Support Marketing and Trade Show efforts with administrative assistance.
• Provide customer quotations and proposals in response to customer requests.
• Assist Service Department with requesting, managing & processing Repair Orders.
• May be asked to assist warehouse staff with pulling and preparing orders for shipment, as well as receiving, verifying, staging and stocking all incoming materials.

Benefits

• Core & Main is an Equal Employment Opportunity employer.
• Employment at Core & Main is based solely on a person’s merit and qualifications directly related to professional competence.
• Core & Main does not discriminate against any employee or applicant on the basis of race, creed, color, religion, national origin, nationality, ancestry, age, disability, veteran status, pregnancy or related condition (including breastfeeding), affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, citizenship, or any other basis protected by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees