Sales Operations Specialist

Paradox Access Solutions Inc Acheson, AB, CA, AB
CA$55,000 - CA$70,000Onsite

About The Position

This role is ideal for someone who thrives on keeping a busy sales team running: managing the CRM, tracking tenders, building quotes and bids, and making sure nothing falls through the cracks. As a key member of our team, you'll be the engine behind our business development efforts, using HubSpot to manage pipelines, track activity, and support the full sales cycle from first contact to signed contract.

Requirements

  • 1 to 3 years of experience in sales support, sales operations, or business development, ideally within civil construction, earthworks, geotechnical services, oil & gas services, or related industries.
  • Expert-level proficiency with HubSpot or similar CRM systems, comfortable using automation, pipelines, and reporting features.
  • Experience preparing proposals, bids, and contracts.
  • Strong organizational skills and attention to detail. You keep pipelines clean, deadlines met, and documents where they belong.
  • Class 5 Driver's Licence and an adequate 5-year Driver's Abstract.
  • If assigned a company vehicle, must have the ability to pass a Drug and Alcohol test.

Nice To Haves

  • Familiarity with tender platforms and procurement processes in oil & gas, utilities, municipal, and industrial construction.

Responsibilities

  • Engage with new and existing clients by phone and email to identify opportunities and support project needs.
  • Manage and update client records, leads, and opportunities in HubSpot - your expertise in CRM management will be key to our team’s success.
  • Collaborate with Business Development and Operations teams to prepare quotes, proposals, and bids.
  • Track upcoming tenders and projects through online platforms and client outreach.
  • Follow up on quotes and leads, ensuring timely and professional communication.
  • Assist with RFP responses, price quotations, and contract documentation.
  • Support marketing and sales initiatives such as trade shows and client events.
  • Provide a high level of customer service and follow through to ensure client satisfaction.

Benefits

  • Sales Commission Plan
  • Extended Health & Dental Benefits
  • Flexible Health Spending Account
  • Employee Family Assistance Program
  • Wealth Benefits – Group Matching RRSP
  • Generous Paid Time Off Program
  • Company closure between Christmas and New Year.
  • Competitive Wages
  • Exciting Career Progression Paths
  • Making a difference in our communities
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