Sales Operations Specialist

Cotton Holdings•Houston, TX

36d•Onsite

About The Position

Cotton is seeking a Sales Operations Specialist to support our Revenue Enablement function. This role is a critical driver of sales productivity and pipeline performance, sitting at the intersection of Go-To-Market strategy, sales methodology, and pipeline management. You will work closely with sales leadership to reduce friction, improve process consistency, and enable our Business Development team to focus on selling.

Requirements

2–4 years of experience in sales operations, revenue operations, or a similar inside sales support role
Strong analytical skills with experience in CRM management and pipeline reporting
Familiarity with sales methodologies and Go-To-Market frameworks
Excellent written and verbal communication skills
Ability to work cross-functionally and support multiple stakeholders simultaneously
Proficiency in sales tools, reporting platforms, and productivity software

Responsibilities

Conduct market analysis and support customer profile & segmentation initiatives
Assist in developing and maintaining value proposition, positioning, and messaging frameworks
Support GTM Strategy / STRAP planning and growth initiatives including Cotton U and Proactive Roof programs
Maintain and evolve sales tactics, norms, and organizational design documentation
Coordinate training and onboarding programs for new and existing sales personnel
Support recruiting by defining and communicating role requirements and competency profiles
Own day-to-day pipeline management processes from inquiry through collected
Support deal process execution across prospecting, qualifying, negotiating, closing, and collecting stages
Maintain pipeline forecasting cadence and reporting, delivering analytics and actionable insights to sales leadership
Identify and reduce friction points in the sales process through directed data insights