Sales Operations Specialist | The Points Guy

Red Ventures • Charlotte, NY

16h • Hybrid

About The Position

The Points Guy (TPG) is seeking a Sales Operations Specialist to join their brand partnerships team. This role is a hybrid of sales support and media planning, focused on assisting the sales team with operations and developing data-driven media strategies to drive client success. The ideal candidate will combine analytical skills, operational efficiency, and media planning expertise to ensure campaigns effectively reach the target audience.

This position requires a hybrid schedule, working Tuesdays through Thursdays at the New York, NY or South Charlotte, NC Headquarters, and remotely on Mondays and Fridays.

Requirements

• 3-5 years of experience in digital media planning/buying (agency or brand-side).
• Detail and deadline oriented with ability to effectively prioritize and manage multiple projects simultaneously, in a fast-paced environment.
• Strong organizational skills with the ability to manage workload and projects with minimal direct supervision.
• Strong external/client-facing experience with the ability to build and maintain relationships, communicate clearly and professionally, anticipate client needs, present strategies and results, and represent the team with a solutions-oriented approach.
• Familiarity with emerging ad tech trends — from retail media networks to AI-driven targeting and privacy-first strategies.
• Proficiency in Excel, PowerPoint, and Google Workspace products; familiarity with media math and forecasting.
• Analytical mindset paired with exceptional storytelling skills.

Nice To Haves

• Experience with Boostr is a plus but not required.

Responsibilities

• Collaborate closely with the sales and integrated marketing team to deliver smart, solutions-oriented proposals.
• Build and develop strategic, customized media plans in response to RFPs and client requests.
• Work cross-functionally to support the pre-sale to post-sale transition process by ensuring accurate documentation, pricing plan reviews, and communication with internal stakeholders.
• Assist in the creation and refinement of sales materials including pitch decks and kick off call decks.
• Analyze audience, competitive, and performance data to inform media planning decisions.
• Maintain accurate documentation of plans, budgets, and revisions.
• Optimize sales cycle and report data to senior leadership.

Benefits

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): 20 days of PTO annually, increasing to 25 days after five years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees