Sales Operations Specialist

Volkswagen AG•Ajax, ON

1d•CA$80,000 - CA$95,000•Hybrid

About The Position

The Sales Operations Specialist is responsible for forecast, production and order management and sales and inventory reporting for multiple car lines. This role provides coordination and support to Volkswagen Brand Canada and the NAR Region by ensuring that all activities within the supply chain segments are performed and aligned to support the national and regional sales targets and VW Brand financials.

Requirements

Post-secondary education in Business or a related field (Bachelor's degree preferred)
5+ years experience in a similar Sales Operation role
Experience with vehicle supply chain
Analytical thinker with negotiation and influencing skills
Communication skills – interpersonal, presentation & written
Computer savvy – proficient with Excel and Microsoft applications
Ability to multi-task and work in fast-paced environment
Exceptionally strong time management skills

Responsibilities

Gain familiarity of product content information for assigned VWC carlines
Set-up and maintain systems with supply chain related product information (Forecast data, Dealer ordering tables, Data Warehouse maintenance, etc.)
Perform analysis to determine net production capacity available for allocation of all sales channels
Creation, review and accurate and timely submission of sales orders for responsible carlines
Manage special orders and order management processes for new model launch, CVS, Fleet etc.
Manage model year change over and end of production cycles
Review and reconciliation of order specifications (rectifying inaccuracies between factory and sales company)
Reconciliation of factory forecast to ensure accuracy in installation rates (Engine, Options) and Carline trim mix management
Communicate to Brand Management on Carline performance and dynamics and flag any potential deviations/risks to the planned production and sales performance/planning
Timely and accurate preparation of weekly and monthly reporting
Act as primary liaison between factory planning groups and Volkswagen Brand Canada; establish and develop relationships with key NAR and Factory partners; and lead meetings with VW Brand partners to ensure alignment on vehicle order optimization
Stop order and stop sales management of vehicle inventory
Management of Sales programs (Floorplan reimbursement, other Dealer reimbursements)
Supporting preparation of Retail program rules in line with Sales reporting policies
Supporting preparation and executing Dealer network communications

Benefits

Competitive compensation and comprehensive benefits
Opportunities for growth and development
A flexible, collaborative work culture
The chance to work with innovative Volkswagen and Audi vehicles
Health Insurance Coverage: We offer comprehensive health, dental, and vision insurance, including a flexible plan to ensure employees and their families have access to quality healthcare tailored to their needs.
Health Spending Account: Extra support for your wellness needs.
Retirement Plans & Savings: We offer a competitive defined contribution retirement plan and a generous savings match to help employees prepare for their future
Compensation: We recognize individual contributions and share company success through our Bonus & Merit Program, fostering a pay-for-performance culture
Vehicle Leasing and Purchase Programs: Employees and eligible family members can lease up to four vehicles annually at discounted rates, providing convenience and cost savings.
Work Environment: Our facility inspires creativity and productivity, fostering an empowering hybrid work environment (where applicable) allowing employees can perform at their best.
Personal Days: We value work-life balance and offer personal days for your discretion, whether for personal reasons, recharging, or celebrating important holidays or events.
Volunteer Days: These days allow employees to support meaningful charities aligned with our values and social responsibility.
Company Designated Holidays: We recognize the importance of celebrating the holiday season with our team. Therefore, we reserve specific company holidays in December to ensure employees can enjoy the festivities.
Wellness Programs: We prioritize our employees’ holistic well-being through initiatives like discounted gym memberships and mental health resources to support physical, mental, and emotional health.
Tuition Reimbursement: Part of our commitment to employee growth, this benefit covers approved course expenses to support ongoing education and long-term career development.