Sales Operations Specialist
About The Position
The Sales Operations Specialist plays a key role in managing the operational execution and business performance of an assigned portfolio of categories & subcategories. This position is responsible for managing day-to-day sales operations tasks, including forecast maintenance, inventory management, purchase order execution, trade spend tracking, and business performance analysis. The role partners cross-functionally with Sales, Demand Planning, Supply Chain, and Finance teams to maintain operational alignment, highlight risks and opportunities, and support delivery against revenue and inventory goals.
Requirements
- Bachelor’s degree or equivalent experience (Business, Analytics, Supply Chain, or related field preferred)
- 2–3 years of relevant experience, including internships or co-ops in business analytics, supply chain, sales operations, or finance
- Demonstrated experience in data analysis, forecasting, and operational problem-solving
- Proficiency in analyzing data in Excel, with a desire to learn new systems and business tools
- Strong attention to detail and ability to manage multiple tasks in a deadline-driven environment
- Clear communicator who enjoys working cross-functionally and learning from others
- Willingness to travel occasionally (up to ~20%) for team meetings or corporate events
Nice To Haves
- Experience or exposure to large retailers or e-commerce platforms (including Amazon) is a plus, but not required
Responsibilities
- Manage day-to-day operational activities related to demand planning support, inventory monitoring, purchase order execution, and sales performance tracking
- Prepare and maintain weekly business reporting, identifying key trends, risks, and opportunities
- Monitor promotional performance against expectations and provide input into future shipment and forecasting plans
- Partner with Sales, Demand Planning, and Supply Chain teams to align forecasting, inventory planning, and order management activities
- Manage forecasting inputs, pricing updates, and new item setup within internal systems
- Participate in recurring weekly calls with customer replenishment or planning teams to review recent results and updates
- Coordinate order timing and availability with internal supply chain partners
- Manage trade spend tracking and ensure promotional plans are accurately reflected in forecasting tools
- Prepare customer presentations, business reviews, and recurring operational reporting for internal and external stakeholders
- Build working knowledge of assigned categories, including products, consumers, and competitors
- Prepare monthly performance summary and analysis of sales and operational metrics
Benefits
- medical insurance
- dental insurance
- vision insurance
- flexible spending accounts
- health savings accounts (HSA) with company contribution
- 401(k) retirement plan with matching
- employee stock purchase program
- life insurance
- AD&D
- short-term disability insurance
- long-term disability insurance
- generous paid time off
- company holidays
- parental leave
- identity theft protection
- pet insurance
- pre-paid legal insurance
- back-up child and eldercare days
- product discounts
- referral bonus program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
