Sales Operations Specialist Clamps US
About The Position
Oetiker provides customers with the peace of mind that their mission-critical components are reliably connected. We are a global leader in high-end connecting solutions for the vehicle industry and for high-value applications in industrial segments. Our expertise in high-quality clamps, rings, straps and quick-connectors ranges from powertrain and drivetrain applications to medical applications. We offer engineering, prototyping and testing support to quickly create comprehensive solutions for overcoming clamping and connecting challenges. With 1800+ employees in more than 30 countries and over 75 years of experience, we are the trusted, global, long-term partner for the world’s leading OEMs. This is a temporary position that requires a minimum of 4 days onsite per week at our Marlette Mi. location.
Requirements
- Administrative and computer skills required (MS Office and CRM/ERP software)
- Detail oriented and good communication skills (Interpersonal and Business Writing Skills)
- Good problem solving skills
- Product Knowledge and desire to learn
- Ability to work independently without supervision
- Knowledge of IATF 16949 / ISO 9001
Nice To Haves
- College Diploma / Degree in Business Administration (preferred)
- 2-3 years of Sales administration, customer service or related is preferred
Responsibilities
- Preparation and submission of quotations, including price creation, margin review and tracking
- Perform Contract Review and manage customer Scheduling Agreements/amendments (Price changes) and contracts
- Manage pricing files, and analysis, surcharge and rebate agreements
- Review and process account adjustments
- Manage part number files, create BOM and communicate special instructions
- Manage and maintain Customer Master Data in CRM & ERP
- Coordinate credit approval / credit limits with the Finance Department
- Understand customer requirements, receive and manage correspondence (RFQ’s, Drawings Samples, PPAP etc.) and work with relevant departments
- Inside support for sales engineers
- Resolution of issues with Customers
- Manage and track won/lost business and update, participate and help develop sales forecast
- General administrative duties
- Review, track & control Customer Specific Requirements
- Awareness and participation in OPS initiatives
- Ensure compliance with all applicable safety and environmental regulations
- Compliance to the Oetiker Management Manual – IATF 16949 & ISO 14001 EMS requirements
Benefits
- Flexible working hours
- Flexible working program (remote work)
- Investment in continuing education
- Anniversary bonuses
- Promotion of work-life balance
- Employee exchange programs (opportunity to work at other Oetiker locations for 8-12 weeks)
- Attractive referral programs
- Events for employees
- 401k match
- Competitive health benefits (medical, prescription, dental, vision, Short-term and Long-term disability, life insurance)
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What This Job Offers
Career Level
Mid Level
Education Level
Associate degree
