Sales Operations Manager - US

ArmorCode Inc.•New York, NY

17h•$90,000 - $120,000•Remote

About The Position

ArmorCode is seeking a Sales Operations Manager to serve as the operational backbone of the Sales organization. This role is responsible for maintaining Salesforce data quality, dashboards, analytics, and user governance, while supporting effective deal and pipeline management. The position also owns the end-to-end Deal Desk process, ensuring contracts, DocuSign execution, and invoicing are managed accurately and efficiently. Additionally, the Sales Operations Manager will work closely with the Channel team as their day-to-day operations partner, supporting channel operations and enablement to help drive effective partner execution.

Requirements

Graduate/Post graduate degree.
4–5 years in Sales Ops or Deal Desk at an Enterprise SaaS startup.
Experience in a Series B, C stage startup.
Ability to work asynchronously in a remote-first environment with autonomy.
Proficient Salesforce admin skills including flows, validation rules, reports, dashboards, user management, and data hygiene.
Demonstrable hands-on experience with enterprise SaaS contracts, including NDA routing, MSA coordination, DocuSign, and order form review.
Experience at a company with a meaningful channel/partner motion is strongly preferred.
Understanding of deal registration mechanics, VAR conflict resolution, and partner pipeline reporting is valued.

Nice To Haves

Salesforce Admin certification is preferred but not required if demonstrable hands-on experience exists.
Coupa, Ariba, and/or AWS Marketplace portal invoicing experience.
EPRM tool experience (Channeltivity, Impartner, Alliances, Salesforce PRM) would be a differentiator.

Responsibilities

User management, profiles, roles, page layouts, and permission management in Salesforce.
Forecast hierarchy maintenance, quota record administration, pipeline stage governance, territory mapping governance.
Create and maintain SFDC reports and dashboards for sales, channel, and leadership.
Provide day-to-day SFDC triage and admin support for Sales Reps and Leaders.
QA SFDC data quality and HubSpot sync health.
Maintain rolling coverage model and flag gaps by segment for the Rev Ops Leader and VP WW Sales.
Manage quarterly forecast dashboards.
Fulfill ad-hoc data requests from VP WW Sales, CFO, and RevOps Leader.
Perform monthly marketing funnel data pulls (MQL→CW) for the Growth Marketing Leader.
Compile weekly channel pipeline roll-ups from PRM/SFDC for forecast calls.
Manage Closed Won processing.
Review order forms and contracts.
Route NDAs/MDAs and coordinate POV agreements with Legal, comparing them against ArmorCode's template and flagging outliers.
Own the workflow for MSA/DPA/Security Questionnaires, gathering inputs from Legal, Engineering, and Leadership.
Complete vendor/supplier forms.
Coordinate with Finance and AWS Channel for the post-close invoicing process.
Administer the PRM tool, including user management, portal configuration, deal registration rules, partner tier setup, and portal access provisioning.
Process deal registrations.
Conduct weekly syncs with the Channel Team regarding deal registration status, pipeline health, and VAR conflicts.
Onboard new VARs in the PRM and manage the onboarding process.
Manage partner enablement assets such as datasheets, pricing, and playbooks.
Generate a monthly channel revenue dashboard showing partner-sourced ARR, deal registration conversion, and VAR performance.
Administer Crossbeam, managing the partner overlap tool, onboarding new partners, and coaching the Channel Team.
Coordinate renewal document processes with AEs and CSMs to ensure timely renewals.
Work closely with Finance on commission payout data and calculations.