Sales Operations Specialist

Centre Technologies•Houston, TX

11d•Hybrid

About The Position

The focus of the Sales Operations Specialist is on producing high quality, detailed work based on Centre established standards, guidelines, and procedures. The Sales Operations Specialist will be responsible for precise, consistent output of work which will ensure the proper level of support and maintenance of Centre accounts within their assigned territory in a sales environment.

Requirements

3+ Years of sales or customer service experience required.
Proficiency in computer systems (Microsoft Office, Internet, CRM) required.
High School Degree required

Nice To Haves

IT sales experience strongly desired.
Connectwise Manage and Sell experience for quoting preferred.
Associate's Degree or higher preferred

Responsibilities

Responsible for proper registration of Centre Deals
Maintain relationships with vendors for pricing discounts & opportunity updates
Produce Centre Sales Quotes in Sell and create Opportunities in Manage for Account Executive
Utilize ConnectWise Manage to assist with data entry of account information
Review and monitor the current state of existing accounts and analyze trends
Identify cross sell opportunities for current Centre accounts
Recommend areas of opportunity for Account Executives
Update Company with data received from New Customer Form
Forecast assistance (enter opportunities, upload opportunity documents, and update for run rate / renewal opportunities)
Process Won opportunities, create Sales Orders and create Project / Service tickets
Assist Account Executive in follow-up with customers regarding open opportunities
Assist Account Executive in updating the Statement of Work (SOW) with remaining information once document is created by the Regional Sales Manager (customer contact information, site information, proof-reading document)
Submit Customer Satisfaction Reuisition & Return Material Authoriation forms when necessary
Other duties as assigned