Sales Operations Specialist | The Points Guy
About The Position
The Points Guy (TPG) is the go-to resource for smart, savvy travelers looking to get the most out of their points, miles, and travel experiences. They help millions of readers unlock more from every trip. The Sales Operations Specialist is a hybrid sales support and media planning role, primarily assisting the sales team with operations, while also helping design and execute data-driven media strategies that drive traffic, engagement and growth for their clients. This person will blend analytical insight, operational rigor, and media planning best practices to ensure campaigns reach the right audience at the right time, on the most effective channels.
Requirements
- 3-5 years of experience in digital media planning/buying (agency or brand-side).
- Detail and deadline oriented with ability to effectively prioritize and manage multiple projects simultaneously, in a fast-paced environment.
- Strong organizational skills with the ability to manage workload and projects with minimal direct supervision.
- Strong external/client-facing experience with the ability to build and maintain relationships, communicate clearly and professionally, anticipate client needs, present strategies and results, and represent the team with a solutions-oriented approach.
- Familiarity with emerging ad tech trends — from retail media networks to AI-driven targeting and privacy-first strategies.
- Proficiency in Excel, PowerPoint, and Google Workspace products; familiarity with media math and forecasting.
- Analytical mindset paired with exceptional storytelling skills.
Nice To Haves
- Experience with Boostr is a plus but not required.
Responsibilities
- Collaborate closely with the sales and integrated marketing team to deliver smart, solutions-oriented proposals.
- Build and develop strategic, customized media plans in response to RFPs and client requests.
- Work cross-functionally to support the pre-sale to post-sale transition process by ensuring accurate documentation, pricing plan reviews, and communication with internal stakeholders.
- Assist in the creation and refinement of sales materials including pitch decks and kick off call decks.
- Analyze audience, competitive, and performance data to inform media planning decisions.
- Maintain accurate documentation of plans, budgets, and revisions. Optimize sales cycle and report data to senior leadership.
Benefits
- Health Insurance Coverage (medical, dental, and vision)
- Life Insurance
- Short and Long-Term Disability Insurance
- Flexible Spending Accounts
- Holiday Pay
- 401(k) with match
- Employee Assistance Program
- Paid Parental Bonding Benefit Program
- Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That’s why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
