Sales & Operations Project Manager

PARC Retirement Living•North Vancouver, BC

7d•Hybrid

About The Position

PARC is seeking a Sales & Operations Project Manager to support a results-driven strategy focused on strengthening sales culture and increasing occupancy across select residences. Working hands-on with community leadership and cross-functional teams, this role will identify operational gaps impacting sales performance and lead targeted initiatives to drive occupancy and resident referrals. This is a project and change-oriented position suited to someone who thrives in a fast-paced, execution-focused environment. PARC communities are inspiring spaces, where residents come not just to live – but to live a better life, with a vibrant community of like-minded people. Our retirement residences are premium communities in central locations. We not only build and operate all our premium retirement residences, but we also connect with and contribute to the well-being of the local communities we’re part of. And we do it all with a whole lot of heart. Because life at PARC is nothing short of extraordinary, we are seeking an individual with the same high standards to fill this position. Reporting to the CEO, this position will work directly with specific communities to address occupancy and sales challenges that are currently being experienced.

Requirements

Demonstrated experience supporting or enabling sales efforts, ideally in hospitality, senior living, real estate, or service-based environments
Strong observational and analytical skills, with the ability to identify root causes and performance gaps
Comfortable initiating and supporting change in established environments and influencing without direct authority
Experience using data and reporting tools to guide decision-making (Yardi, UKG, Sherpa experience considered an asset)
Strong relationship-building skills and ability to work effectively across multiple departments
Organized, adaptable, and action-oriented, with the ability to deliver results within a defined period
Must be free of any communicable diseases
Position both in office and out in field.
Some evening and weekend hours.
Criminal Record Check
TB test within the first month of employment
Class 5 driver’s License and willingness to travel to PARC residences

Nice To Haves

Yardi, UKG, Sherpa experience considered an asset

Responsibilities

Working with site leadership to drive occupancy improvement through focused sales support and targeted operational initiatives
Observe community operations to identify gaps where sales culture, behaviors, or processes are missing or underdeveloped
Support and influence change initiatives designed to embed a stronger, more consistent sales culture within our residences
With the community Sales Living Specialist, design and support sales-focused events, campaigns, and initiatives that enhance lead conversion and engagement
Cultivate resident referrals by partnering with operational leaders to support and enhance the resident experience
Use data and insights from UKG and Sherpa to inform decisions, track performance, and prioritize sales efforts
Collaborate across departments and work closely with various community leaders to align sales efforts with operational execution
Provide regular updates, insights, and recommendations to the CEO on progress, risks, and opportunities