Project Manager, Operations

Spruce Power • Houston, TX

1d • Onsite

About The Position

At Spruce Power, we are focused on delivering a seamless customer experience while scaling a complex, service-driven business. We are looking for a Project Manager who thrives in fast-paced environments and enjoys bringing structure, clarity, and follow-through to operational priorities. This role is ideal for someone who is highly organized, action-oriented, and comfortable working across teams to move initiatives forward. You will partner closely with Operations leaders to drive projects that improve how we serve customers and run our day-to-day business, with occasional coordination across supporting teams such as Finance, Legal, and Technology. Reporting to the Director of Strategic Operations, this position plays a key role in ensuring priorities are clearly defined, well-coordinated, and successfully executed.

Requirements

• 3 to 6 years of experience in project coordination, operations, or a similar role
• Strong organizational and execution skills; consistently drives follow-through and meets commitments across multiple stakeholders
• Proven ability to follow through and drive work to completion
• Comfortable operating in a fast-moving environment with evolving priorities
• Ability to use data to drive insights, influence decisions, and measure the impact of operational changes
• Excellent communication and facilitation skills, including running structured meetings and delivering concise written and verbal updates
• Experience with project and work management tools (e.g., Asana, Smartsheet, or similar) and comfortable learning new systems in a fully cloud-based environment
• Strong Excel skills (e.g., lookups, pivots, basic modeling) and solid PowerPoint or equivalent presentation skills

Nice To Haves

• Bachelor's degree preferred
• PMP Certification is a plus but not required
• Familiarity with CRM (Salesforce, ServiceNow, etc.) or operational systems is helpful but not required
• Familiarity with SiteTracker is a plus

Responsibilities

• Lead day-to-day execution of operational projects from kickoff through completion
• Translate goals into clear plans, timelines, and next steps
• Track progress, follow up on action items, and ensure deadlines are met
• Identify risks early and help keep projects on track
• Work closely with Operations, Finance, Legal, and other internal partners
• Ensure alignment on priorities, roles, and deliverables
• Facilitate meetings and keep stakeholders informed with clear updates
• Help remove roadblocks and keep momentum moving
• Partner with Operations leaders to define problem statements, success metrics, and implementation plans for process and system changes
• Identify opportunities to improve workflows, coordination, and efficiency
• Assist in documenting processes and supporting implementation of changes
• Help ensure new processes are adopted and sustained by the team
• Contribute to communication and change management efforts
• Analyze operational data to inform project planning, prioritization, and execution
• Build clear, structured views of project progress and operational metrics
• Create simple dashboards or visualizations to support stakeholder alignment
• Highlight trends, gaps, and opportunities for improvement
• Support initiatives across customer experience, field operations, and billing workflows
• Help bring structure and consistency to how work gets done
• Contribute to a culture of accountability and continuous improvement

Benefits

• Competitive benefits
• Collaborative, purpose-driven, high-energy culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level