Sales & Operations Planning Coordinator

Caterpillar Inc.•East Peoria, IL

2d•$128,470 - $192,710•Onsite

About The Position

Caterpillar Inc. is seeking a Sales and Operations Planning (S&OP) coordinator and order board manager for Large Track Type Tractors (LTTT) within the Resource Industries Tracked Products Division. This role reports to the Senior Manager of Sales and Operations Planning and is primarily responsible for supporting customer inquiries regarding order lead times and managing new orders. The position also involves developing industry and sales forecasts and recommending a machine production schedule. The S&OP Coordinator will facilitate cross-functional collaboration and act as a trusted advisor across Supply Chain, Operations, Orders & Scheduling, Business Resources, and Global Orders/S&OP teams to ensure seamless execution from forecasting through factory shipment.

Requirements

Forecasting and Demand Planning: Experience gathering, interpreting, and analyzing demand data to support weekly, monthly, and quarterly forecasting activities.
Data Gathering & Analysis: Ability to collect, synthesize, and evaluate information from multiple sources to support effective business decision-making.
Analytical Thinking: Ability to identify discrepancies, evaluate business challenges, determine root causes, assess risks and opportunities, and develop data-driven recommendations that improve outcomes.
Accuracy and Attention to Detail: Understanding the importance of precision and consistently delivering high-quality work while managing large volumes of detailed information.
Collaboration: Ability to build strong working relationships across functions and effectively coordinate efforts to achieve shared goals.

Nice To Haves

Experience supporting a Sales & Operations Planning (S&OP) environment.
Experience developing demand forecasts, production plans, capacity models, and operational reporting.
Experience presenting data and recommendations to operational leaders and cross-functional teams.
Over 12 years of progressively responsible job-related knowledge.
Knowledge of Large Track Type Tractor machines, applications, and customers.
Experience working with supply chain and production scheduling teams.
Advanced skills in S&OP software and tools, such as: Salesforce, Excel, Cat Dealer Order Planning Tool, SAP.
A college or university degree.

Responsibilities

Serve as the primary contact for customer inquiries; providing feedback about lead time, planned timeline, order change, order reschedules, etc.
Manage and communicate machine ready to ship dates.
Analyze the industry demand to recommend an optimized factory production schedule while meeting customer delivery requirements.
Align customers order with sales production plan to achieve the monthly goal.
Supervise and control new sales orders, acting with urgency to communicate and drive actions downstream.
Forecast business results and identity risks and opportunities.