Sales & Operations Manager, Anaheim Branch
About The Position
The Sales and Operations Manager is responsible for the successful launch, growth, and day-to-day management of Olander's Anaheim location. This hands-on leadership role combines sales and business development, branch operations, customer relationship management, and team leadership. As the branch grows, the Sales & Operations Manager will recruit, develop, and lead a small team, including inside support staff and outside sales representatives, while ensuring efficient operations of this branch. This position is ideal for an entrepreneurial leader who thrives on launching a new location from the ground up. This role is approximately 60% sales, 20% operations, and 20% leadership (initially). As the branch grows, those percentages may shift.
Requirements
- Five or more years of progressive experience in outside sales, operations management, branch management, or business development.
- Previous leadership or supervisory experience.
- Demonstrated success growing customer relationships and developing new business.
- Strong financial, operational, and organizational skills.
- Excellent communication and relationship-building abilities.
- Ability to work independently and make sound business decisions.
- Valid driver's license and ability to travel throughout Southern California.
Nice To Haves
- Fastener, industrial distribution, manufacturing, or wholesale distribution experience.
- Experience launching or managing a branch location.
- Bachelor’s degree in business or related field.
- CRM experience.
- Microsoft Office proficiency.
Responsibilities
- Develop and grow sales within the Southern California market through new business development and expansion of existing customer relationships.
- Identify and pursue new business opportunities aligned with company objectives.
- Meet or exceed annual sales and profitability goals.
- Maintain relationships with key customers, vendors, and strategic partners.
- Conduct customer visits, presentations, and product demonstrations with the outside sales team.
- Collaborate with company leadership on sales strategies and growth initiatives.
- Represent Olander at customer events, trade shows, and industry meetings.
- Establish and oversee daily branch operations, ensuring efficient and accurate receiving, shipping, inventory control, and customer service.
- Monitor branch performance, budgets, inventory, and expenses.
- Ensure compliance with company policies, safety standards, and quality procedures.
- Coordinate with Purchasing, Compliance, Accounting, and other departments to support customer needs.
- Recruit, hire, train, coach, and develop branch employees as business growth requires.
- Provide leadership, direction, and accountability for branch staff.
- Conduct performance reviews, establish quarterly goals, and support employee development.
- Foster a positive, collaborative culture aligned with Olander's Core Values.
- Develop annual branch business plans and sales strategies.
- Monitor market trends, competitors, and customer opportunities.
- Recommend improvements to products, services, and operational processes.
- Provide regular reports on sales performance, branch operations, and growth opportunities.
- Maintain professionalism and exercise sound judgment in all interactions.
- Perform other duties and responsibilities as assigned.
Benefits
- health insurance coverage for employees and their eligible dependents
- Disability Coverage
- a Retirement Plan
- Paid Time Off
- ten (10) paid holidays per year
- additional voluntary benefits
- Company bonus program
- car allowance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
