Sales Operations Manager
About The Position
Working at Freudenberg: We will wow your world! Responsibilities: Direct the development and governance of pricing frameworks to support margin optimization and market competitiveness in line with Global standards Lead cross-functional pricing initiatives with Finance, Product Management, and Sales to align pricing strategy with business objectives Establish pricing controls and compliance protocols to ensure consistency and profitability Lead the design and continuous improvement of sales processes, tools, and systems to enhance productivity and customer experience Oversee CRM strategy and data integrity, ensuring the platform supports pipeline management, forecasting, and performance tracking Guide the development of sales dashboards, KPIs, and performance reports to inform strategic planning and execution. Champion a data-driven culture within the sales organization, ensuring analytics are embedded in decision-making processes Partner with Commercial and Finance leadership to deliver actionable insights on customer behavior, market trends, and sales performance Qualifications: Bachelor's degree in Business, Management, or a related field. Proven experience in Sales Operations for a matrixed, global organization Strong background in process improvement and project management. Experience with digitalization and automation tools Excellent leadership and team management skills. Strong analytical and problem-solving abilities. Ability to travel as needed within the region and internationally. The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law. Klüber Lubrication NA LP
Requirements
- Bachelor's degree in Business, Management, or a related field.
- Proven experience in Sales Operations for a matrixed, global organization
- Strong background in process improvement and project management.
- Experience with digitalization and automation tools
- Excellent leadership and team management skills.
- Strong analytical and problem-solving abilities.
- Ability to travel as needed within the region and internationally.
Responsibilities
- Direct the development and governance of pricing frameworks to support margin optimization and market competitiveness in line with Global standards
- Lead cross-functional pricing initiatives with Finance, Product Management, and Sales to align pricing strategy with business objectives
- Establish pricing controls and compliance protocols to ensure consistency and profitability
- Lead the design and continuous improvement of sales processes, tools, and systems to enhance productivity and customer experience
- Oversee CRM strategy and data integrity, ensuring the platform supports pipeline management, forecasting, and performance tracking
- Guide the development of sales dashboards, KPIs, and performance reports to inform strategic planning and execution.
- Champion a data-driven culture within the sales organization, ensuring analytics are embedded in decision-making processes
- Partner with Commercial and Finance leadership to deliver actionable insights on customer behavior, market trends, and sales performance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
