Sales Operations Manager
About The Position
Position Purpose: The Sales Operations Manager will serve as the Business Process Owner for Salesforce and the business unit’s internal sales management processes, ensuring adherence to governance standards and optimal utilization of Salesforce across the business development and sales teams. This individual will audit sales pipeline health, drive KPI tracking and process improvements, and oversee commission and pay incentive data administration for Finance/HR. The role requires a blend of technical Salesforce expertise, operational oversight, and analytical skills to support revenue growth in the nexus of water and energy.
Requirements
- Bachelor’s degree in Business, Operations, or related field.
- 5 to 7 years of experience in sales operations or related role.
- Strong analytical, problem-solving and project management skills.
- Excellent communication and stakeholder management abilities.
- Detail-oriented with strong organizational skills.
- Ability to work independently as an individual contributor.
- Proficiency in Salesforce and data reporting tools.
- Process-driven mindset with a focus on continuous improvement.
Nice To Haves
- Experience in heavy industries or related sectors is a plus.
- PowerBI experience is preferred.
- Salesforce Administrator Certification is preferred.
Responsibilities
- Salesforce Ownership & Administration : Serve as the primary Salesforce administrator, with budget authority for tools/licenses. Manage technical development/customization directly or through vendors. Ensure data integrity, security, and compliance with governance standards.
- Governance & Utilization Oversight : Develop and enforce Salesforce usage policies for business development and sales teams. Provide training and support to ensure consistent adoption and best practices.
- Pipeline Health Auditing : Monitor and audit sales pipeline data for accuracy and completeness. Identify bottlenecks and recommend corrective actions.
- KPI Tracking & Process Improvement : Define, track, and report on key sales metrics. Collaborate with leadership to refine processes that improve efficiency and performance.
- Commission & Incentive Administration : Track commission and incentive data for Finance/HR. Ensure timely and accurate reporting of sales performance metrics.
Benefits
- Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more.
- In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
