Sales Operations Manager | AdTech Industry |

T-Mobile•New York, NY

2d•Onsite

About The Position

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! At T-Mobile, we pride ourselves on being the Un-Carrier, industry disruptors passionate about solving our customers’ struggles. Now, we are bringing that same philosophy to advertising and digital media. T-Mobile Advertising Solutions (T-Ads), a division of T-Mobile USA, is a new business unit within the Marketing, Innovation and Experiences division passionate about solving some of the biggest difficulties in the media advertising industry. We’re standing up for consumers and advertisers to drive more transparency, more relevancy, and more engagement. T-Ads is a high growth complex entrepreneurial environment seeking experienced professionals looking to help build an elite business. We are seeking a dynamic and experienced Sales Operations Manager to join our team. This role, also known as Revenue Operations Manager, is pivotal in driving sales performance and ensuring operational excellence across various functions. The ideal candidate will have a robust background in project management, stakeholder coordination, and senior leadership communication, coupled with strong analytical and Excel skills.

Requirements

Bachelor's Degree Or equivalent of 6+ years of work in a similar capacity (Required)
4-7 years of experience in Sales Operations, Revenue Operations, Business Operations, Consulting or similar role related role in the AdTech or Tech industry.
2-4 years of experience Program or project management experience involving leading and implementing large-scale change management programs with cross functional teams
Proven record of accomplishment of successfully managing projects and coordinating with multiple stakeholders.
Excellent communication skills, with experience presenting to senior leadership.
Strong analytical skills, with proficiency in Excel and data visualization tools.
Ability to prioritize and adapt to changing business needs while maintaining support for daily functions.
Familiarity with tools such as Salesforce (CRM), Tableau, and Microsoft Office (with strong Excel and PowerPoint skills).
Experience working in a startup atmosphere and acting as an internal advocate for the business.
At least 18 years of age
Legally authorized to work in the United States
Program Management Demonstrated experience leading cross functional programs, influence and lead without direct management authority; in or with Sales / Sales Operations teams. (Required)
Presentations Excellent presentation and communication skills (Required)
MS office Proficient in MS Office -with intermediate experience in Excel, Word, and Power Point (Required)
Project Management Ability to work in diverse, fast paced environment and juggle multiple projects or initiatives simultaneously. Experience in Project Management desired. Naturally curious, never afraid to ask questions and push the status quo. (Required)

Nice To Haves

Experience with commission operations and legal workflows is a plus.
Familiarity with industry tools and vendors such as Winmo, Pathmatics, 6sense, Gong, etc.
Big Data Analytics Advanced experience in Excel or Power BI. (Preferred)
Sales Support Tools Experience with sales technologies that support the customer journey (i.e., Outreach, Zoominfo, Linked-In Navigator). (Preferred)

Responsibilities

Lead and manage multiple projects simultaneously, ensuring timely delivery and alignment with business objectives.
Collaborate with cross-functional stakeholders across teams including Sales, Marketing, Finance, and Legal to streamline processes and drive efficiency.
Act as a liaison between Sales Operations and senior leadership, providing updates, insights, and recommendations.
Utilize advanced analytics and Excel skills to interpret sales data, identify trends, and generate actionable insights.
Partner closely across various data analytics, systems, and operations team to improve on Sales and Revenue Operations Systems architecture for new products, including supporting business process and system implementations
Manage the run the business needs of the sales teams - quota setting, forecasting, pipeline management, utilizing insights and tools to drive business performance, evaluating and measuring sales performance and cadenced business reporting.
Enhance the sales process by implementing best practices, setting goals, and managing change effectively.
Lead change management initiatives to improve processes and adapt to evolving business needs.
Collaborate with the legal team to manage contracts and ensure compliance with company policies (optional).
Maintain regular reporting on sales performance, commissions, and other key metrics, providing detailed readouts to stakeholders.
Identify opportunities for process improvements and implement solutions to enhance operational efficiency.