Sales Operations Manager (UCAN)

NetflixNew York, NY
$220,000 - $350,000

About The Position

The Advertising team at Netflix is building a best-in-class ads organization to establish Netflix as the premiere platform for advertiser partners and to drive advertising revenue. US & Canada (UCAN) Sales Operations' purpose is to accelerate sustained commercial performance by building and enabling the people, systems, tools, and processes to execute a rapidly scaling ads business. This role is responsible for driving the execution of regional Sales Ops strategies, processes, and programs in partnership with sales leadership for the US and Canada sales region for Netflix Ads.

Requirements

  • 8-10 years of experience in advertising/ advertising-related fields; and experience working in Sales Operations.
  • Owned sales stakeholder relationships with the Head of Country / Region, Senior Director level agency and/or client sales leadership.
  • Advanced spreadsheet skills are mandatory.
  • Bias for action with the ability to drive and influence decision-making even if you don’t own reporting lines.
  • Strong collaborator who embraces differing perspectives and experiences to make better decisions.
  • Data-driven operator, guide and influence with objectivity and facts (vs. subjectivity).
  • Demonstrated track record of creativity, innovation, and implementing better approaches.
  • Proven ability to prioritize and lead multiple projects efficiently.

Nice To Haves

  • Familiarity with the digital advertising landscape and agency and client-direct advertising sales models is a plus.
  • SQL and data analytics skills are nice to have.
  • A passion for automation and scale is a plus.
  • Knowledge of the advertising landscape, including media channels and methods of buying.
  • Deep understanding of programmatic buying a plus.

Responsibilities

  • Build and iterate on sales go-to-market strategies including customer and product segmentation, headcount planning and sales org design, sales territory design.
  • Own regional sales operations processes in revenue forecasting, pipeline management, quota planning, monthly business reviews.
  • Analyze sales performance and derive insights from large data sets across revenue, pipeline, product, sales process.
  • Define, build & maintain the sales inputs, forecasting, and pipeline management of the UCAN advertising business.
  • Work with cross-functional partners in Market Activation, Finance & Strategy, HR, Business Operations to deliver Ads-wide projects and represent Sales requirements and considerations.
  • Facilitate, guide, enable the rollout of new sales programs and processes with sales teams aimed at driving better sales efficiency.
  • Manage sales data (account, account teams, territories, reports, opportunities, activities) in the CRM system.
  • Work closely with sales, account management, solutions and/or measurement - and other cross-functional teams - to provide quantitative and qualitative analysis of program performance, ensuring program and business impact.
  • Support the exploration of new strategic opportunities to inform the business roadmap.
  • Build monthly, quarterly review decks for senior consumption to run the business.
  • Lead discussions on business performance & state of business with expertise and full ownership.
  • Bring thought leadership to continuously evolve KPIs & metrics to inform on the state of the business.

Benefits

  • Health Plans
  • Mental Health support
  • 401(k) Retirement Plan with employer match
  • Stock Option Program
  • Disability Programs
  • Health Savings and Flexible Spending Accounts
  • Family-forming benefits
  • Life and Serious Injury Benefits
  • Paid leave of absence programs
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