Sales Operations Manager

Seasats • San Diego, CA

12d • Onsite

About The Position

Seasats is seeking a Sales Operations Manager to help execute our quote-to-booking process due to growing deal volume. This role involves preparing pricing and quotes, collaborating with business development leads, and managing the company's CRM platform. The Sales Operations Manager will act as a central point of contact for a remote or traveling business development team, facilitating information flow between customers, BD reps, and engineering teams. The position will leverage technology and automation to create scalable processes, requiring familiarity with Seasats' products to accurately price configurations and answer initial customer questions. Key tasks include executing quote and booking processes, ensuring timely delivery of quotes and approvals, maintaining CRM data for pipeline reviews, identifying and implementing automation for quoting and workflows, serving as the first responder for inbound RFQs, and processing customer purchase orders and contracts.

Requirements

• Excellent written communication skills
• Deep satisfaction from organizing things and closing loops
• Comfort working with numbers and technical information
• Ability to collaborate well with cross-disciplinary teams
• Years of experience in sales operations, deal desk, order management, or inside sales
• Experience working at product/manufacturing/engineering businesses
• Hands-on experience with Salesforce, HubSpot, or similar CRMs – building workflows and reports, not just entering data
• Experience building quotes and managing pricing
• Strong interpersonal and leadership skills
• Ability to prioritize effectively and manage multiple projects simultaneously
• Strong Excel skills and proficiency with the Microsoft Suite
• Must be a U.S. person (U.S. citizen, lawful permanent resident, or individual granted asylee or refugee status) due to export control requirements.

Nice To Haves

• Experience selling to defense or government customers, including familiarity with purchase orders, terms and conditions, and common FAR clauses
• Experience with workflow automation tools (Slack Workflow Builder, Zapier, HubSpot workflows)
• Experience with CPQ or configurable-product pricing

Responsibilities

• Executing company quote and booking processes
• Practicing in-the-trenches leadership to ensure multidisciplinary teams deliver quotes and approvals on deadline
• Ensuring our CRM is up to date before weekly pipeline reviews
• Identifying and implementing quoting and workflow automation (Slack workflows, CRM automation, pricing catalogs) to minimize manual effort
• Serving as first responder for inbound RFQs from our website and referred leads – qualifying them, understanding their requirements, and developing quotes to meet their specific needs
• Receiving customer POs and contract documents, routing them for internal review, and confirming terms before booking
• Building the pricing and cost basis that BD leads use in proposals and capture packages

Benefits

• Stock options
• Competitive insurance (including a 99% employer-covered Gold HMO plan or other options)
• 401k matching up to 4% of salary
• Four free lunches per week
• An employee activity fund
• A pet-friendly office
• Unlimited/Flex PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed