Sales Operations Manager (Los Angeles, CA)

Spin Technology•Los Angeles, CA

1d•$100,000 - $130,000•Hybrid

About The Position

Spin.AI is seeking its first Sales Operations Manager to establish the foundation for the revenue operations function. This role is ideal for someone excited about scaling sales teams and building within a hyper-growth, dynamic environment. The position reports directly to the SVP Finance and is based in the Glendale, CA office. The role will focus on revenue and pipeline operations, including applying knowledge of SaaS revenue models (ARR, Upsell, Churn, and Renewals) to ensure Salesforce captures necessary data for executive-level financial reporting. It involves analyzing funnel conversion metrics to identify opportunities for sales efficiency and win rate improvements, as well as building and maintaining accurate pipeline reporting and dashboards. Additionally, the role will oversee systems and process optimization, ensuring timely and accurate sales order processing (Quote-to-Cash), liaising with the sales team for customer license provisioning, and administering CRM workflows, automation, and data integrity. Cross-functional collaboration is key, acting as on-the-ground support for the sales team to navigate complex deal structures and working closely with Sales & Marketing teams to align Go-To-Market operations and support new sales motions, pricing strategies, and go-to-market initiatives. Data governance and reporting are also crucial, ensuring CRM hygiene and reporting accuracy across all systems, standardizing definitions, reporting methodologies, and metrics, and maintaining documentation for key operational processes and policies.

Requirements

3-5+ years of experience in Sales Operations, Revenue Operations, Business Operations, or Strategy roles within SaaS or high-growth technology companies
Strong proficiency with Salesforce and HubSpot
Advanced analytical skills using spreadsheets, SQL, BI tools
Strong project management and stakeholder management capabilities
Excellent communication and executive presentation skills
Ability to thrive in ambiguous, fast-paced environments
Experience with sales compensation modeling and incentive design

Nice To Haves

Stripe proficiency
Passion or interest in cybersecurity

Responsibilities

Apply knowledge of SaaS revenue models (ARR, Upsell, Churn, and Renewals) to ensure Salesforce is capturing the data necessary for executive-level financial reporting
Analyze funnel conversion metrics and identify opportunities to improve sales efficiency and win rates
Build and maintain accurate pipeline reporting and dashboards
Ensure timely and accurate sales order processing (Quote-to-Cash)
Liaise with the sales team to manage customer license provisioning
Administer CRM workflows, automation and improve data integrity
Act as the "boots on the ground" support for the sales team. You will help reps navigate complex deal structures
Work closely with Sales & Marketing teams to align GTM operations
Support rollout of new sales motions, pricing strategies, and go-to-market initiatives
Ensure CRM hygiene and reporting accuracy across all systems
Standardize definitions, reporting methodologies and metrics
Maintain documentation for key operational processes and policies