Sales Operations Manager – Microsoft Funding Specialist

HSO Group B.V.•United States, NY

About The Position

As a Sales Operations Manager – Microsoft Funding Specialist, you will own and manage Microsoft funding programs, including Enterprise Customer Investment Funds (ECIF), from nomination through claims and reconciliation. You will lead Partner Center and funding portal activities, ensuring accurate submissions and tracking funding status. You will track funding milestones and ensure claims are submitted accurately, completely, and on time. You will maintain documentation to support audit readiness and compliance with Microsoft program requirements. You will serve as a key liaison between Microsoft stakeholders and internal Sales, Delivery, and Finance teams. You will support software and services revenue operations, including tracking Statements of Work (SOWs) and license-related activities. You will partner with Finance to ensure accurate revenue tracking, reporting, and alignment with accounting standards. You will proactively manage client renewals, ensuring continuity of software, licensing, and maintenance agreements. You will maintain visibility into renewal pipelines and flag at-risk opportunities. You will develop and maintain reporting, dashboards, and operational processes tied to funding and revenue activities. You will drive cross-functional collaboration to ensure successful execution of funded programs and client engagements.

Requirements

Bachelor’s degree in Accounting, Finance, Business Administration, or a related field
3–5+ years of experience in sales operations, revenue accounting, or partner funding/program management
Working knowledge of revenue recognition principles and financial operations
Strong Excel skills and experience managing reconciliations or financial tracking
High attention to detail and ability to manage compliance and audit-related processes
Strong written and verbal communication skills

Nice To Haves

Navigating Microsoft partner programs, including funding and incentive structures
Managing complex operational workflows with strong attention to detail
Maintaining audit-ready documentation and ensuring compliance with program requirements
Analyzing funding and revenue data to drive insights and decision-making
Communicating effectively across Sales, Finance, and Delivery teams
Managing multiple priorities in a fast-paced, deadline-driven environment
Building strong relationships with both internal stakeholders and external partners
Identifying process improvements and driving operational efficiency
Experience with Microsoft partner programs, ECIF, or Partner Center (preferred)
Familiarity with ERP or CRM systems such as Dynamics 365, OneCRM, or similar tools (preferred)
Experience in a professional services or Microsoft partner environment (preferred)

Responsibilities

Own and manage Microsoft funding programs, including Enterprise Customer Investment Funds (ECIF), from nomination through claims and reconciliation
Lead Partner Center and funding portal activities, ensuring accurate submissions and tracking funding status
Track funding milestones and ensure claims are submitted accurately, completely, and on time
Maintain documentation to support audit readiness and compliance with Microsoft program requirements
Serve as a key liaison between Microsoft stakeholders and internal Sales, Delivery, and Finance teams
Support software and services revenue operations, including tracking Statements of Work (SOWs) and license-related activities
Partner with Finance to ensure accurate revenue tracking, reporting, and alignment with accounting standards
Proactively manage client renewals, ensuring continuity of software, licensing, and maintenance agreements
Maintain visibility into renewal pipelines and flag at-risk opportunities
Develop and maintain reporting, dashboards, and operational processes tied to funding and revenue activities
Drive cross-functional collaboration to ensure successful execution of funded programs and client engagements