USAC Sales Operations Leader

3M•Maplewood, MN

5d•$164,612 - $201,193•Onsite

About The Position

The Automotive Aftermarket Division (AAD) Sales Operations Leader plays an essential role to ensure our sales organization in the United States and Canada is enabled to effectively and efficiently grow sales. By working closely with division leadership as well as other key functions, you will play a pivotal role in implementing many of the Commercial Excellence initiatives to drive growth within your assigned division. In addition, you will work with many functions to drive improvement projects across SIBG. As a Sales Operations Leader you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by: Drives and/or designs customer facing data management processes and sales analytics to support strategic and operational business objectives. Provides input and leadership into organizational design and refinements of owned processes for greatest efficiency and effectiveness. Leads projects to continuously improve efficiency and competitiveness (projects could be related to: coverage models, sales analytics, variable incentive compensation, agent commissions, customer master data, account classification, indirect data processing (point of sale and charge backs), customer relationship management, territory planning/mapping/ forecasting, sales prospecting, sales rep issue resolution, sales inquiries, sample budgets, order expedites, CRM entries, sales productivity tools including AI, training, etc.) Coaches sales and division leadership on objective setting, performance management, AI tools, development, sales activities, motivating and training and coaching, as well as leading for change. Drives and coaches Global Sales Incentive Compensation Framework and Sales Performance Management structure with sales leaders

Requirements

Bachelor’s degree or higher (completed and verified prior to start)
Five (5) years of sales, sales operations, business analytics, marketing, business development and/or business operations in a private, public, government or military environment
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Nice To Haves

Seven (7) years of sales, sales operations, or sales leadership in a private, public, government or military environment
Soft Skills - Proficiency with Salesforce CRM tool and analytics
Proficiency with Microsoft Excel and data analytics
Excellent communication and interpersonal skills
Experience in the Automotive Aftermarket division at 3M

Responsibilities

Drives and/or designs customer facing data management processes and sales analytics to support strategic and operational business objectives.
Provides input and leadership into organizational design and refinements of owned processes for greatest efficiency and effectiveness.
Leads projects to continuously improve efficiency and competitiveness (projects could be related to: coverage models, sales analytics, variable incentive compensation, agent commissions, customer master data, account classification, indirect data processing (point of sale and charge backs), customer relationship management, territory planning/mapping/ forecasting, sales prospecting, sales rep issue resolution, sales inquiries, sample budgets, order expedites, CRM entries, sales productivity tools including AI, training, etc.)
Coaches sales and division leadership on objective setting, performance management, AI tools, development, sales activities, motivating and training and coaching, as well as leading for change.
Drives and coaches Global Sales Incentive Compensation Framework and Sales Performance Management structure with sales leaders
Corporate policies, procedures and security standards are complied with while performing assigned duties.
Contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.