Sales Operations Lead

Cytel • United States,

3h

About The Position

The Sales Operations Lead is a strategic enterprise leader responsible for setting direction and driving performance across the global sales organization. Operating across functions, this role translates corporate strategy into scalable operating models, processes, systems, and policies that enable growth, efficiency, and long-term business success. This role addresses highly complex and ambiguous business challenges, leveraging deep expertise and judgment to assess intangible variables, identify systemic issues, and deliver forward-looking solutions. The Sales Operations Lead influences executive decision-making and policy, leads through senior management layers, and makes high-impact decisions with significant long-term implications for company performance.

Requirements

• Bachelor’s degree in Business, Finance, or related field (or equivalent experience); advanced degree preferred
• 12 –15+ years of progressive experience in Sales Operations, Revenue Operations, or related functions
• 7+ years of leadership experience managing team
• Proven ability to operate at both strategic and executional levels within complex organizations
• Deep expertise in sales processes, forecasting, analytics, compensation, and CRM systems
• Strong financial acumen and experience partnering with Finance on revenue and planning processes
• Demonstrates strategic thinking by translating complex, ambiguous business challenges into clear, enterprise-level strategies and actionable plans balancing risk, speed, and long-term business outcomes
• Influences executive stakeholders through compelling communication, sound judgment, and the ability to align diverse perspectives on critical business decisions
• Leads and develops high-performing teams by setting clear direction, fostering accountability, and building leadership capability across multiple organizational levels
• Applies strong analytical rigor to drive data-informed decision making and identify opportunities for operational and commercial improvement
• Drives organizational change by effectively leading transformation initiatives and ensuring adoption of new processes, systems, and ways of working

Responsibilities

• Define and execute the sales operations strategy aligned with enterprise goals, translating business priorities into scalable processes, performance frameworks, and operating models
• Evaluate complex, cross-functional challenges and implement data-driven solutions that drive long-term revenue growth and operational effectiveness
• Partner with executive leadership to shape sales strategy, influence policy, and support critical decisions related to forecasting, resource allocation, and go-to-market execution
• Oversee and optimize sales processes, systems, and tools to improve forecasting accuracy, pipeline visibility, and overall productivity
• Lead global sales planning, including territory design, quota setting, capacity modeling, and performance management
• Direct sales compensation strategy and execution, ensuring alignment with company objectives and financial targets
• Build, lead, and develop high-performing teams through senior leaders, driving accountability, capability development, and organizational alignment
• Establish governance, metrics, and controls to ensure operational consistency, compliance, and data integrity
• Partner cross-functionally to enable scalable growth and cohesive revenue operations

Benefits

• Consistent training, development and support
• Comprehensive and competitive total reward package
• World class employee benefits
• Supportive policies
• Wellbeing initiatives

What This Job Offers

• Job Type: Full-time
• Career Level: Senior