CareScout Sales & Operations Intern – Summer 2027

Genworth FinancialRichmond, VA
$20 - $22Hybrid

About The Position

Join us on a mission to simplify and dignify the aging experience. We are the children, siblings, neighbors, and friends of those navigating the fragmented and confusing system of long-term care. Our team is ferociously curious and relentless in our pursuit of a better system – and we are deeply committed to a sense of belonging for all, in all phases of life. We’re creating a new experience for care seekers and their families—bringing together long-term care options, non-healthcare resources, education, and human support into one place. We work hard, we have fun, we care about each other, and we share the mission. If this sounds like a place where you could thrive, join us! CareScout is a wholly owned subsidiary of Genworth Financial, Inc., a Fortune 1000 provider of products, services, and solutions that help families address the financial challenges of aging.

Requirements

  • Currently pursuing a Bachelor’s Degree in Business Administration or Management, Sales, Marketing, Economics, or other related
  • Availability to work up to 40 hours per week during the summer
  • Proficient in Microsoft Office and Excel; comfortable managing digital tools and multitasking
  • Clear, professional written and verbal communication skills
  • Energetic, reliable, detail-oriented, and results-driven with a passion for people and process

Responsibilities

  • Supporting sales operations by coordinating communications with Field Team Partners and provider network contacts
  • Organizing and updating CRM (Client Relationship Management) tools, outreach trackers, and provider onboarding documentation
  • Observing and documenting team workflows to identify ways to streamline processes that support provider growth and sales conversion
  • Participating in team meetings and taking detailed notes to support follow-up activities and project planning
  • Conducting light market research or outreach to support provider recruitment and regional expansion
  • Contributing to quality reviews of customer and provider interactions to ensure a best-in-class experience
  • Assisting with ad hoc projects aligned to sales operations, network development, or your growth goals

Benefits

  • Contribute to a mission-driven team in a fast-growing, future-focused space working on challenging and rewarding projects
  • Give back to the communities where we live and work
  • Eligible to participate in a bonus incentive plan
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