CareScout Operations Administrative Intern – Summer 2027

Genworth Financial

2d•$19 - $20•Remote

About The Position

Join us on a mission to simplify and dignify the aging experience. We are the children, siblings, neighbors, and friends of those navigating the fragmented and confusing system of long-term care. Our team is ferociously curious and relentless in our pursuit of a better system – and we are deeply committed to a sense of belonging for all, in all phases of life. We’re creating a new experience for care seekers and their families, bringing together long-term care options, non-healthcare resources, education, and human support into one place. We work hard, we have fun, we care about each other, and we share the mission. If this sounds like a place where you could thrive, join us! CareScout is a wholly owned subsidiary of Genworth Financial, Inc, a Fortune 1000 provider of products, services and solutions that help families address the financial challenges of aging.

Requirements

Currently pursuing a Bachelor’s Degree
Ability to work up to 40 hours per week during the summer
Proficient in Microsoft Office and Excel, able to work with multiple monitors.
Clear, professional communication, both written and verbal
Reliable, energetic, detail and goal oriented, able to follow instructions

Responsibilities

Performing administrative tasks such as email communications, contacting Field Team Partners when information/documentation is needed, taking meetings note or organizing document storage
Reviewing current processes, including live observation, for purposes of improving processes; includes updates of documentation
May participate in time studies, including shadowing of team members to document tasks and time spent
May perform quality review of calls or transactions to support excellence in customer service
Other projects/tasks to support the business that align with skill or desired growth of the applicant