PMO - Sales Operations Coordinator

CCM Hockey • Montreal, QC

8d • Onsite

About The Position

The Sales Operations Coordinator plays a key role in supporting CCM’s North American sales team. Working closely with the Sales Operations & Pricing Analyst and Manager, this position is responsible for sales reporting, field communications, and seasonal setup activities that help drive operational efficiency across retail and team business channels. This is a fast-paced, highly collaborative role that requires strong organization, attention to detail, and the ability to manage multiple priorities throughout the season, helping the sales team stay focused on supporting customers and growing the business.

Requirements

• College diploma in Business Administration, Commerce, or a related field
• 1–3 years of experience in sales operations, wholesale, consumer goods, or a related environment
• Intermediate to advanced Excel skills, including pivot tables, lookups, and data formatting
• Comfortable working with large datasets while maintaining a high level of accuracy
• Strong written and verbal communication skills
• Highly organized with strong attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Self-motivated with a strong sense of ownership and follow-through
• Collaborative team player with strong cross-functional communication skills
• Analytical mindset with a focus on continuous improvement

Nice To Haves

• Experience or interest in the sporting goods industry is considered an asset
• Experience with Power BI or similar reporting tools is considered an asset
• Familiarity with ERP or order management systems is an advantage
• Bilingualism (English/French) is considered an asset

Responsibilities

• Build and distribute recurring sales reports across retail and team business channels, highlighting performance by category, channel, and product segment
• Support the development and maintenance of reporting tools and dashboards
• Track sell-through trends, booking pace, and order fill rates to help identify business risks and opportunities
• Monitor MAP (Minimum Advertised Price) compliance and escalate violations as required
• Support seasonal setup activities including quote forms, sample order consolidation, and account-level reporting
• Coordinate the distribution of sales programs, product information, pricelists, and booking deadlines to the North American sales team
• Maintain customer profiling across S1, S2, and Team programs using internal profiling tools
• Manage the Sales Operations inbox and act as a key point of contact for sales rep inquiries
• Support claims-related processes by coordinating with Sales, Customer Service, and Finance teams
• Maintain and improve reporting templates and sales collateral based on business needs and field feedback
• Contribute to ongoing operational improvement initiatives and ad hoc projects
• Look for opportunities to improve processes and create efficiencies within day-to-day operations

Benefits

• Competitive salaries, including a performance-based bonus program.
• Full range of group insurance benefits (medical, dental, vision, life, etc.) from Day 1.
• Group retirement pension plan with employer matching (up to 5% of base salary).
• 3 weeks of vacation per year prorated as of your start date.
• Discounted prices on CCM products.
• Free gym at the head office.
• Fun social events throughout the year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree