Sales Operations Coordinator

SCAN Health Insurance • California, MO

24d • $25 - $32 • Remote

About The Position

Responsible for the end-to-end onboarding, reporting, and certification processes for all internal and external agents and agency partners. The company, SCAN, is a nonprofit health organization founded in 1977, dedicated to improving care for older adults. They operate across multiple states and focus on Medicare Advantage, integrated care models, and serving complex populations. SCAN emphasizes a values-driven approach, combining compassion with discipline and innovation with stewardship.

Requirements

• High School Diploma
• 2+ years’ experience with MS Office - Excel (data input, reporting, formulas), Word (creating documents, memo, spell check), and Power Point (developing presentations and marketing material).
• Demonstrated ability to work in a team-oriented environment with minimal supervision
• Previous healthcare/Medicare experience
• Must demonstrate the ability to multitask and prioritize
• Must demonstrate data accuracy.
• Strong attention to detail.
• Ability to work in a team-oriented environment.
• Customer Service experience

Nice To Haves

• Curious about AI and its power to transform how we operate and serve our members.

Responsibilities

• Assist in producing reports that accurately measure, track and analyze agency and agent data for the Sales Team.
• Submit, process, review, and certify internal and external onboarding documents of all sales agents.
• Enter data into various databases, ensuring document security and compliance with legal and financial requirements, such as the verification of licensing, department of insurance, W-9, and training certifications.
• Identify, research and resolve agent contracting discrepancies and work with agents regarding licenses, training renewal and expiration dates.
• Resolve broker and agent contracting issues in a timely manner and escalate when appropriate.
• Coordinate with key functional departments including but not limited to compliance, finance, and marketing.
• Other duties as assigned.

Benefits

• Salary: $25 to $32/hr
• An annual employee bonus program
• Robust Wellness Program
• Generous paid-time-off (PTO)- 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days
• Excellent 401(k) Retirement Saving Plan with employer match
• Robust employee recognition program
• Tuition reimbursement
• An opportunity to become part of a team that makes a difference to our members and our community every day!
• A competitive compensation and benefits program
• A work-life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED