Sales Operations Coordinator

Safran DSI • Camarillo, CA

1d • $60,000 - $75,000

About The Position

Safran Defense & Space Inc. (Safran DSI), headquartered in Arlington, Va., is a leading U.S. aerospace company dedicated to supporting national defense and space missions. As a trusted partner to the U.S. armed forces, government agencies, and commercial sectors, Safran DSI delivers advanced technology solutions through its specialized business units, including Attollo Engineering. Attollo Engineering designs and manufactures cutting-edge infrared cameras and laser sensor systems for defense and industrial applications, leveraging extensive expertise in the electro-optical market, systems design, and packaging to deliver superior solutions for system integrators, original equipment manufacturers, and custom applications. The Sales Operations Coordinator will be responsible for sales and contracts administration for all government-related and service center customers. This role supports the sales team by managing order processing, customer documentation, and internal coordination across multiple stakeholders. The position plays a critical part in ensuring accurate and timely execution of sales processes, including purchase orders, customer paperwork, and system updates. This position is highly collaborative and detail-oriented, requiring strong organizational skills and the ability to manage multiple processes simultaneously. The role also provides light support to marketing-related activities such as trade show coordination and customer-facing materials.

Requirements

• High School Diploma or equivalent
• 3–5 years of experience in a sales support, operations, administrative, or similar coordination role
• Strong organizational skills with attention to detail and ability to manage multiple tasks simultaneously
• Excellent communication skills and ability to work cross-functionally
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Ability to work in a fast-paced, team-oriented environment
• Requires U.S. Citizenship or Permanent Resident Status required.

Nice To Haves

• Experience working with ERP and/or CRM systems (e.g., SAP, Salesforce, CETEC, or similar) is a plus but not required
• Experience supporting sales operations, order processing, or customer-facing coordination
• Familiarity with government contracting environments (FAR/DFARS) is a plus
• Experience managing customer documentation, portals, or compliance-related processes
• Exposure to tools such as SharePoint or similar document management systems
• Prior experience supporting trade shows or marketing coordination activities
• Self-starter with a proactive, solutions-oriented mindset
• Experience working in an ITAR environment

Responsibilities

• Process incoming customer purchase orders and maintain accurate records within internal systems (e.g., ERP/CRM tools such as CETEC or similar platforms)
• Manage order acknowledgment communications to customers, including tracking and confirming order details and shipment timelines
• Support pricing and contract compliance processes in coordination with internal stakeholders
• Coordinate NDA tracking and completion across multiple internal and external stakeholders
• Manage customer paperwork including reps & certs, tax exemption forms, and other required documentation
• Ensure all required documentation is completed, tracked, and properly stored
• Coordinate completion of required documentation across stakeholders and support return of finalized materials to customers
• Support bailment coordination processes, including documentation, tracking, and communication with internal teams and customers
• Ensure agreements are properly executed and required steps are completed prior to delivery
• Manage customer access to SharePoint and other portals, including granting and removing access as needed
• Support customer portal updates and ensure information is current and accessible
• Maintain tracking tools and spreadsheets to support visibility into ongoing sales activities (e.g., order status, documentation status)
• Support internal coordination and follow-ups to ensure timely completion of sales-related processes
• Provide general administrative and coordination support to the sales team
• Support trade show coordination, including logistics, materials, and preparation
• Assist with website updates, datasheet updates, and marketing coordination as needed
• Collaborate with cross-functional teams including sales, operations, manufacturing, engineering, contracts, and quality
• Maintain accurate records, documentation, and filing systems
• Comply with company policies, procedures, and security requirements
• Perform additional duties as assigned

Benefits

• Participation in individual performance bonus plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED