Sales Operations Coordinator

Aligned Technology Group•Raleigh, NC

17h

About The Position

The Sales Operations Coordinator (CRM & Data Governance) is responsible for ensuring the accuracy, completeness, and integrity of revenue-critical data across HubSpot and the AWS ACE portal. This role is a key driver of operational excellence within the sales organization, enabling visibility, forecasting accuracy, and alignment between sales, partner, and delivery teams. This individual will own CRM hygiene, enforce data standards, and operationalize processes that ensure every opportunity is properly tracked from creation through close. The ideal candidate is highly detail-oriented, process-driven, and thrives in building structure within fast-growing environments.

Requirements

3–6 years of experience in sales operations, revenue operations, or CRM administration
Hands-on experience managing CRM systems (HubSpot strongly preferred)
Experience working with AWS ACE or similar partner deal registration platforms
Proven experience maintaining data quality, pipeline hygiene, and reporting accuracy
Strong proficiency in HubSpot (or similar CRM platforms)
Experience building and maintaining reports and dashboards
Familiarity with data governance practices and process documentation
Proficiency in Microsoft Office or Google Workspace tools
Exceptional attention to detail and data accuracy
Strong analytical and problem-solving skills
Ability to enforce process standards while collaborating cross-functionally
Excellent organizational and time management skills
Detail-oriented and process-driven with a strong sense of ownership
Proactive in identifying gaps and driving improvements
Comfortable working in a fast-paced, evolving environment
Collaborative team player aligned with a low-ego, high-performance culture
Committed to operational excellence and continuous improvement

Nice To Haves

Experience in AWS partner ecosystem or cloud consulting environments
HubSpot certifications or CRM administration experience
Familiarity with sales forecasting methodologies and revenue operations frameworks

Responsibilities

CRM Data Management & Governance
Data Integrity Ownership: Ensure completeness, accuracy, and consistency of all opportunity, account, and activity data within HubSpot, enforcing standardized data entry practices across the sales team
Pipeline Hygiene Management: Proactively monitor and maintain pipeline quality, identifying gaps, inconsistencies, and stale opportunities to ensure reliable forecasting and reporting
System Accountability: Establish and enforce data governance frameworks, ensuring 100% compliance with defined CRM standards and required fields
AWS ACE & Partner Operations
ACE Lifecycle Management: Own the creation, maintenance, and progression of opportunities within the AWS ACE portal, ensuring alignment with HubSpot data and AWS partner requirements
Deal Registration Accuracy: Ensure all ACE opportunities are properly submitted, updated, and closed in accordance with AWS guidelines and internal processes
Cross-System Alignment: Maintain consistency between HubSpot and ACE, resolving discrepancies and ensuring synchronized reporting across systems
Operational Lifecycle Management
Opportunity Flow Management: Oversee the end-to-end lifecycle of sales opportunities from creation through close, ensuring proper stage progression, documentation, and attribution
Sales-to-Delivery Handoff Readiness: Validate data completeness and accuracy prior to handoff, ensuring delivery teams have the information needed for successful engagement kickoff
Process Enforcement: Drive adherence to defined sales processes, ensuring consistent execution across all opportunities
Reporting & Forecasting Enablement
Pipeline Visibility & Reporting: Maintain accurate and real-time reporting dashboards to support sales leadership in pipeline reviews, forecasting, and performance tracking
Data-Driven Insights: Identify trends, risks, and opportunities within the pipeline through structured reporting and analysis
Forecast Accuracy Support: Partner with sales leadership to ensure forecasts are grounded in clean, reliable data
Process Excellence & Continuous Improvement
Workflow Optimization: Identify inefficiencies in sales operations workflows and implement improvements to streamline processes and reduce manual effort
Standardization Initiatives: Develop and document scalable processes that improve data quality, system usage, and cross-functional alignment
Tool Utilization: Maximize effectiveness of HubSpot and supporting tools through configuration improvements, automation, and best practices