Sales Operations Consultant

SimCorpToronto, ON
CA$129,280 - CA$179,280Hybrid

About The Position

SimCorp is seeking a sharp, curious Sales Operations Consultant to be the operational anchor for their North America Sales and Customer Success teams. This role sits at the intersection of data, process, and people, and is crucial for building SimCorp's North America commercial engine. The consultant will report to the Head of Sales Operations, be part of the Global Commercial Operations team, and own the NA sales operations function end-to-end. Responsibilities include maintaining data quality in Salesforce, delivering analysis and insights to regional Sales leadership, supporting Sales in process adherence, and designing process improvements for global standardization. This is a high-visibility role for a proactive, analytically rigorous individual motivated by helping sales teams succeed.

Requirements

  • 3–5 years in a sales operations, revenue operations, or quote-to-cash support role, preferably in a SaaS or technology company.
  • Hands-on experience with Salesforce CRM, including data management, reporting, and issue resolution.
  • Familiarity with the end-to-end lead-to-contract lifecycle, including opportunity management, quote creation, and contract analysis.
  • Strong analytical skills and attention to detail — tenacious at root-cause analysis and comfortable working through complex data and processes.
  • Proactive in anticipating the needs of the sales team and finding solutions before problems escalate.
  • Able to build trusted relationships across sales, finance, customer success, and technology stakeholders at all levels.
  • Strong written and verbal communication skills in English; comfortable presenting findings and recommendations to senior stakeholders.
  • Excellent time management and the ability to manage competing priorities in a fast-paced, global environment.
  • Proficiency in Microsoft Office Suite; Salesforce and AI tooling.

Nice To Haves

  • Salesforce Administrator certification is a plus.
  • Exposure to financial services or investment management is an advantage.

Responsibilities

  • Own the accuracy and integrity of opportunity and quote data across the NA pipeline in Salesforce, by working with sales and supporting pipeline calls.
  • Perform regular audits and data cleansing to identify and resolve discrepancies across systems.
  • Act as the point of escalation for opportunity and quote-related issues, working to resolve problems quickly and thoroughly.
  • Ensure all records are created, tracked, and stored in line with internal standards and compliance requirements.
  • Analyze sales and operational data to identify trends, gaps, and opportunities, translating findings into clear, actionable recommendations.
  • Build and maintain Salesforce dashboards and reports to give the NA Sales leaders the insights they need to manage the pipeline effectively.
  • Design and document process improvements that can be standardized and implemented globally, partnering with Commercial Operations, Finance, Sales, and Customer Success to drive adoption.
  • Provide timely, high-quality support to the NA Sales and Customer Success teams, ensuring they have the tools and information to create and present accurate quotes.
  • Work closely with Finance and Legal to ensure alignment across the lead-to-contract process.
  • Ensure all quotes comply with internal policies, guidelines, and regulatory requirements.

Benefits

  • Attractive salary
  • Bonus scheme
  • Pension
  • Flexible working hours
  • Hybrid model
  • Individual approach to professional development
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