Sales Operations Business Partner
About The Position
WTW is a leading global advisory, broking and solutions company that helps clients turn risk into a path for growth. With over 40,000 employees across 140+ countries, we design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital. We are seeking a strategic and commercially focused Sales Operations Business Partner to support growth across Corporate Risk & Broking (CRB) North America. This role sits at the heart of the business, partnering with regional and specialty leaders, as well as producers, to drive decision-making, performance and growth outcomes. As part of a broader North America Sales Operations team, this role will align to a defined portfolio of regions, specialties and/or producers, working alongside peers with similar remits. The successful candidate will act as a trusted advisor—owning growth insight, shaping planning activities, and enabling leadership to make informed decisions that drive new business performance. This role is also part of a global Sales Operations network with business partners playing similar roles in other geographies, and specialist communities of excellence driving analytics, client insights and client satisfaction to deliver best-in-class growth enablement.
Requirements
- Strategic and commercially focused
- Support growth across Corporate Risk & Broking (CRB) North America
- Partnering with regional and specialty leaders, as well as producers
- Drive decision-making, performance and growth outcomes
- Align to a defined portfolio of regions, specialties and/or producers
- Act as a trusted advisor
- Owning growth insight
- Shaping planning activities
- Enabling leadership to make informed decisions that drive new business performance
- Part of a global Sales Operations network
- Business partners playing similar roles in other geographies
- Specialist communities of excellence driving analytics, client insights and client satisfaction to deliver best-in-class growth enablement
- CRM (Dynamics 365)
Responsibilities
- Partner with leadership to develop and execute growth strategies, business plans and performance tracking across assigned areas.
- Own pipeline visibility and forecasting accuracy, providing insight on performance, risks and opportunities to inform decision-making.
- Translate data into actionable insights, enabling leaders to optimise growth, improve conversion and prioritise opportunities.
- Drive value from CRM (Dynamics 365) through data quality, insight generation and adoption of consistent processes and standards.
- Enable delivery of client growth initiatives, including account planning, client satisfaction and client-at-risk processes.
- Work closely with Growth Leaders, Producers, Finance, Marketing and Global Sales Operations teams to coordinate and accelerate growth initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
