Sales Operations Associate
About The Position
As a crucial member of our Intelligence & Data Architecture team within Sales Operations, you'll be at the heart of building powerful datasets and dashboards that drive insights and strategies, enhancing our sales processes and performance. You’ll be a critical collaborator with our sellers, sales leaders, and cross-functional partners across Sales Ops, Product Marketing, Finance, and Data Science. The mission? Ensure everyone has the data and insights they need right at their fingertips, and trust they can come to you for support when further analysis is required. In a nutshell, you’ll be an expert in all things data for our revenue organization!
Requirements
- Knowledge of SQL and data warehousing principles, with the ability to query, analyze, and manage data using platforms such as BigQuery, Snowflake, or similar technologies
- Experience building scalable dashboards, reports, and shared datasets in Tableau, Looker, or similar BI tools, ideally serving 100+ business stakeholders
- Ability to translate data into clear, actionable reporting and insights for business stakeholders, including both operational teams and leadership audiences
- Structured analytical problem-solving skills, with the ability to break down ambiguous business questions and define practical data-driven solutions
- Strong execution skills in a fast-paced environment, including the ability to manage multiple priorities, maintain attention to detail, and proactively surface questions, risks, or blockers
- 2+ years of experience in Business Intelligence, Analytics, Data Engineering, Data Science, Sales Operations, or a related field, or equivalent experience
- BA/BS in a quantitative field such as Mathematics, Economics, Finance, Business, or equivalent work experience
Nice To Haves
- Experience building reporting for Sales audiences, from frontline sellers and managers to senior leadership
- Proficiency with CRM systems such as Salesforce, especially Salesforce Sales Cloud
- Experience with data pipelines or orchestration tools, such as Apache Airflow or similar platforms
Responsibilities
- Build and maintain intuitive, impactful dashboards for sellers, managers, and leadership to support data-driven decision making
- Support the development and maintenance of data pipelines that feed our sales data warehouse, helping improve data reliability and accessibility
- Partner with Sales Strategy, CRM and other cross-functional teams to support key initiatives through clear, actionable analysis and reporting
- Support adoption of self-serve datasets and dashboards through documentation, stakeholder training, onboarding, and ongoing user support
- Monitor support channels for data warehouse and BI users, helping troubleshoot issues, manage access requests and permissions, resolve data discrepancies, and improve the overall user experience
- Identify opportunities to leverage AI agents, automation, and workflow tooling to streamline reporting processes, improve self-serve analytics, and help stakeholders access insights more efficiently
Benefits
- paid parental leave
- comprehensive medical coverage
- emotional and mental health support programs
- compensation packages that let you share in Snap’s long-term success
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
