Sales Operations Associate
About The Position
We are looking for a driven Sales Operations Associate to be the operational backbone of our pipeline-generation engine. The ideal candidate is a self-starter who thrives in ambiguity, sweats the details, and takes ownership without waiting for direction. You will work across sales and marketing to build, optimize, and scale the systems and processes that fill the top of our funnel. AI proficiency is a hard requirement. We are actively leaning into AI to drive operational efficiency, and we expect this person to already be using it daily to automate prospecting workflows, accelerate research, and eliminate manual work.
Requirements
- 1-3 years of experience in Sales Operations, Marketing Operations, or a related role with a focus on pipeline generation and go-to-market support.
- Hands-on experience with HubSpot CRM with a strong understanding of lead and contact management.
- Strong proficiency in Excel and Google Sheets (pivot tables, VLOOKUP, data cleaning) is required.
- Experience with prospecting and enrichment tools.
- Proficiency with AI tools (ChatGPT, Claude, Copilot, etc.) is required, not a nice-to-have. We expect you to already be using AI daily to automate tasks, speed up research, and eliminate manual work.
- Strong analytical skills with the ability to pull reports, identify trends, and translate data into clear recommendations.
- Demonstrated ability to operate with autonomy, navigate ambiguity, and deliver results in a fast-paced startup environment.
Nice To Haves
- Familiarity with our stack is a strong plus: Nooks, Seamless, ZoomInfo, Clay, and Gong.
Responsibilities
- Build and manage targeted prospect lists using HubSpot, Clay, ZoomInfo, and Seamless, segmented by ICP, vertical, and buying signals to arm the sales team with pipeline-ready leads.
- Own top-of-funnel CRM hygiene, ensuring contacts, leads, and accounts are accurate, properly staged, and reflect a clean source of truth for the sales team.
- Manage lead routing and handoff workflows between marketing and sales, ensuring no lead falls through the cracks.
- Analyze top-of-funnel and pipeline conversion metrics to identify drop-off points, surface insights, and recommend improvements to the prospecting and outreach motion.
- Support the SDR and AE teams with sales enablement needs including collateral, sequences, playbooks, and process documentation.
- Partner with marketing to ensure campaign attribution, lead tracking, and reporting are clean and actionable.
- Manage and optimize the sales tech stack for pipeline-generation tools, including onboarding, integrations, and day-to-day troubleshooting.
- Step into cross-functional projects and ad hoc initiatives that support pipeline growth as the business evolves.
Benefits
- Comprehensive medical, dental, and vision benefits.
- Opportunity to grow and advance within a rapidly scaling AI startup based in San Francisco, CA.
- Direct exposure to sales and marketing leadership with a front-row seat to how a high-growth company builds its pipeline engine.
- Supportive, low-ego team culture focused on innovation, speed, and customer impact.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
