Sales Operations Associate

POM WonderfulLos Angeles, CA
Hybrid

About The Position

The Sales Operations Associate will support the Sales Planning Team by managing day‑to‑day sales operations through accurate deal management, system maintenance, and administrative support. Reporting to the Director of Sales Planning, the role will be responsible for executing core operational tasks across products and channels, including deal entry and review, invoicing, and item/customer setup. This position will be based at our West Los Angeles, CA office. We work a hybrid schedule with an in-office requirement Monday-Wednesday and the option to work remotely on Thursday and Friday.

Requirements

  • 1-3 years of experience in sales operations or account management preferred
  • Proficiency with Microsoft Excel (pivot tables, XLOOKUP, data cleansing; Power Query optional)
  • Bachelor’s degree in Business Administration or related field
  • Ability to cultivate critical relationships and perform in a fast-paced, cross-functional environment
  • A highly detailed individual with a critical eye for accuracy
  • Experience with clear verbal and written communication to efficiently share information
  • An inquisitive problem solver and creative thinker who is comfortable utilizing analytical and quantitative skills
  • A collaborative individual that feels comfortable working with a team but has the ability to work independently with strong time management and organization skills
  • Experience with TPM systems, Demantra a plus

Responsibilities

  • Full lifecycle management of promotional plans in our trade promotion management system (TPM)
  • Regular status and activity calls with Sales Account Executives
  • Promotional plan entry, rework, and edits
  • Validate volume forecast adjustments
  • Pricing discrepancies
  • Deduction and invoice resolution
  • Invoice and check request processing
  • GS1 and item setup management across multiple platforms (1 World Sync, IX1/Spins, GS1 Canada)
  • Promotional activity reporting and analysis
  • Other general sales requests received by field Sales Managers
  • Maintain organized archive of all work and applicable supporting documentation in shared drives and websites
  • TPM system troubleshooting and data maintenance
  • Oversee promotional spending activity by working with internal and external parties
  • Identify tactical sales administration implications for changing business conditions and rapidly execute solutions
  • Ad hoc data analysis as required
  • Attend 1 Sales Meeting (National Sales Conference).
  • Minimal overnight travel required

Benefits

  • Access to top-notch medical coverage
  • comprehensive vision and dental plans
  • 401k with match eligibility
  • 24/7 online physician consultations
  • virtual mental health resources
  • life coaching
  • engaging employee community groups
  • cash rewards for healthy habits
  • fitness reimbursements
  • library of on-demand fitness videos
  • Clear paths for career progression and internal mobility across our diverse family of brands and business units.
  • Dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
  • Company-wide mentorship program to share goals, overcome challenges, and drive your career forward.
  • Continuous Improvement Training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
  • Company-provided funds to allocate to up to three charities of your choice through Wonderful Giving
  • Opportunity to join Wonderful Neighbor to contribute to group service projects within our local communities.
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