Sales Operations Associate - Revenue Tooling

Snap•Santa Monica, CA

14h•Hybrid

About The Position

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company operates Snapchat , a visual messaging app that enhances your relationships with friends, family, and the world, and Specs Inc. , a wholly-owned subsidiary dedicated to making computing more human, in addition to Bitmoji , Saturn, and other digital services. We’re looking for a Sales Operations Associate to join Team Snap! As a member of our Revenue Tools & Data Intelligence team, you’ll help improve seller efficiency through better tooling, strong data quality, and scalable operational processes. You’ll partner closely with Sales, Sales Leadership, CRM Technology, Product, Engineering, and other cross-functional teams to support business needs, help implement solutions, and improve the systems that support our revenue organization.

Requirements

Ability to operate effectively across systems, tooling, and data workflows in a fast-paced environment, with strong execution and attention to detail
Strong working knowledge of Salesforce CRM, including data structure and business process support
Experience improving data quality and operational rigor through process standardization, governance, and workflow support.
Ability to gather business requirements and contribute to scalable operational or technical solutions
Experience partnering with technical teams to support automation, tooling improvements, or system enhancements
Strong analytical skills, including comfort working with large datasets and tools such as SQL, Tableau, Looker, Google Sheets, or Excel
Strong project management, communication, and prioritization skills, with the ability to manage multiple workstreams in a fast-paced environment
2+ years of experience in Sales Operations, Revenue Operations, Technical Program Management, CRM Administration, Data Operations, or a related field
Bachelor’s degree in a business, marketing, communications, computer science, engineering, or related field, or equivalent practical experience

Nice To Haves

Experience supporting sales organizations in the tech, media, or digital advertising industry
Familiarity with AI tools that improve analysis, workflow design, documentation, prototyping, or operational efficiency

Responsibilities

Identify process gaps, tooling needs, and data quality issues, and help translate them into clear operational or technical requirements
Improve CRM data quality through cleansing, structuring, enrichment, account maintenance, and execution of account assignments in accordance with established business rules
Manage third-party tools that support our sales team, including evaluating needs, driving improvements, and helping ensure effective adoption and utilization
Partner with CRM Technology, Product, Engineering, and other technical teams to support prioritization, scoping, testing, launch, and adoption of tools and solutions that improve workflows for our sales team and cross-functional partners
Use AI-enabled tools and workflows to improve analysis, documentation, and operational work more effectively