Sales Operations Associate Manager

Zimmer US, Inc.•Remote, Remote

1d•$100,000 - $125,000

About The Position

The Associate Manager, Sales Operations, is responsible for optimizing the success of the Sales team by managing day-to-day processes to ensure smooth operations within the department. The Associate Manager, Sales Operations identifies opportunities and risks within sales data and communicates to leadership. The Associate Manager, Sales Operations reports directly to the Chief Revenue Officer.

Requirements

Minimum of 2+ years in a fast-paced, dynamic environment
Sales Operations experience
Effective data entry, attention to detail, and record keeping
Effective communication, organization, interpersonal skills

Nice To Haves

Associate’s degree
Healthcare experience

Responsibilities

Support Sales Leadership to manage distributor contracts, including Sales Agency Agreements, incentive tracking, and territory alignment
Develop and maintain sales dashboards and reporting (revenue, pipeline, quota, territory performance)
Analyze distributor, regional, and account-level performance to identify trends, risks, and growth opportunities
Support sales forecasting by improving pipeline visibility and accuracy
Maintain data integrity across CRM and reporting systems, including quotas, pipeline, and performance metrics
Manage reporting cadence (weekly, monthly, quarterly), ensuring timely and accurate execution
Ensure accuracy of sales data, quotas, and performance tracking
Evaluate effectiveness of incentive programs and recommendations
Deliver strategic insights and recommendations to Sales Leadership (AVPs, VPs) to drive execution and performance improvement
Support territory and account performance analysis to improve planning and resource allocation
Support distributor approval process and contract documentation
Liaise with Accounting to manage order fulfillment, returns, and accounts receivable via tracking sales quotas and overriding commission payments