Sales Operation Planning Specialist (Contract-to-Hire)
About The Position
At SK hynix America, we're at the forefront of semiconductor innovation, developing advanced memory solutions that power everything from smartphones to data centers. As a global leader in DRAM and NAND flash technologies, we drive the evolution of advancing mobile technology, empowering cloud computing, and pioneering future technologies. Our cutting-edge memory technologies are essential in today's most advanced electronic devices and IT infrastructure, enabling enhanced performance and user experiences across the digital landscape. We're looking for innovative minds to join our mission of shaping the future of technology. At SK hynix America, you'll be part of a team that's pioneering breakthrough memory solutions while maintaining a strong commitment to sustainability. We're not just adapting to technological change – we're driving it, with significant investments in artificial intelligence, machine learning, and eco-friendly solutions and operational practices. As we continue to expand our market presence and push the boundaries of what's possible in semiconductor technology, we invite you to be part of our journey to creating the next generation of memory solutions that will define the future of computing. We are seeking a detail-oriented Sales Operations & Planning Specialist to manage the end-to-end order fulfillment process and supply chain coordination. This role is crucial in connecting the SK Hynix America team, HQ, and customers. The ideal candidate will ensure smooth logistics, precise data analysis, and efficient communication to support our semiconductor business growth.
Requirements
- BA/BS preferred
- 1-5+ years sales operations experience in semiconductor industry preferred
- Excellent verbal and written communication skill
- Strong proficiency with office software including PowerPoint, Excel, Word
- Experience in SAP for Sales Operation
- Experienced with sales operations process, logistic, and inventory management
- Proficiency in Microsoft Excel (including data analysis, formulas, and reporting) is required
- Candidate’s Excel skill will be assessed during the interview process
Nice To Haves
- Bilingual in English and Korean is preferred
Responsibilities
- Order management from entering the order in SAP to final shipment.
- Deliver order creation, RMA, sample distribution, Sales analysis, and direct interaction with customers for order acknowledgement and delivery schedule
- Maintain communications with HQ to delivery management through the complete logistical cycle from factory to customer
- Coordinate with corporate headquarters to ensure materials are provided according to schedules
- Work closely with Sales Account Managers, Accounting, and Logistics.
- Work closely with Operation Managers for product planning and order management
- Provide input to management, marketing and sales on current product support from HQ, backlog issues, and other potential schedule issues
- Data consolidation and analysis including but not limit to customer forecast, monthly sales tracking, order backlog, and other sales-related generation
- Secure customer data to open new accounts or to increase credit limits
- Maintain open line of communication with customers to ensure product requirements are met in a timely manner
- Hub reconciliation
- Ad hoc and interval reporting on business progress
- Effectively communicate with technical marketing and sales to resolve open issues in an efficient and timely manner
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
