Sales Operations Analyst

PowerfleetToronto, ON
CA$65,000 - CA$75,000

About The Position

The Sales Operations Analyst is responsible for supporting the effectiveness and productivity of the sales organization through the management and optimization of core sales tools and processes. This role will focus on maintaining Salesforce, Salesloft, and DealHub, ensuring data accuracy, enabling adoption, and reducing friction in the sales process. The ideal candidate is detail-oriented, tool-savvy, and eager to build a career in Sales Operations.

Requirements

  • 2–4 years of experience in Sales Operations, Revenue Operations, or Sales Support
  • Strong organizational skills, detail orientation, and ability to manage multiple priorities.
  • Effective communicator with a proactive, problem-solving mindset.
  • Hands-on experience with Salesforce (must be comfortable managing data, building reports/dashboards, and supporting end-users).
  • Familiarity with Salesloft or similar sales engagement platforms (Outreach, Groove).
  • Exposure to CPQ tools such as DealHub, Salesforce CPQ, Conga, or Apttus.
  • Proficiency with Excel/Google Sheets (pivot tables, formulas); BI/reporting tools (Tableau, Power BI, Looker) a plus.

Responsibilities

  • Pipeline & Forecast Support: Ensure opportunity data hygiene, support forecast cadence, and coordinate with sales managers.
  • Process Support: Document and streamline sales processes, ensuring alignment with GTM teams.
  • Cross-Functional Collaboration: Partner with Sales, Marketing, and Finance on operational requests, tool alignment, and data needs.
  • User Support & Training: Provide day-to-day assistance to sales reps and help drive adoption of tools and processes.
  • Salesforce (CRM): Maintain data quality, support user requests, build dashboards/reports, and assist with enhancements.
  • Sales Engagement (Salesloft): Support campaign setup, manage user access, troubleshoot issues, and monitor adoption.
  • CPQ (DealHub): Assist with quote generation, configuration support, approvals, and workflow monitoring.
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