Sales Operations Analyst

KLA • Milpitas, CA

2d

About The Position

Our Sales Operations Team is looking for a multifaceted individual who can communicate effectively across various functional areas and has excellent hands-on problem-solving, and analytical skills. This person will elevate the operational efficiency and data management in the Sales Operations department.

Requirements

• 4 year degree or at least two years work experience in a Sales Ops environment supporting the Sales function internally.
• Advanced skills on functionalities of Microsoft Excel.
• Ability to react quickly in a fast paced environment.
• Function independently without daily direction.
• Excellent interpersonal and project management skills.
• Ability to work within a global environment, with sensitivities and understanding of cultural and multiple time zone challenges.
• Bachelors Degree plus 5 years’ experience; or Masters degree plus 3 years’ experience; or PhD plus 0 years’ experience

Nice To Haves

• SAP ECC and SAP CRM, MS Teams, SharePoint, Power BI reporting experience preferred.

Responsibilities

• Maintain a bookings snapshot report including weekly analysis of snapshot data.
• Generate and maintain various snapshot analysis reports applying advanced Excel skills (formulas, pivot tables, PowerQuerry)
• Review sales orders in SAP for allocations, configuration issues and pricing.
• Provide support for quotes, sales forecasts, shipments.
• Reconcile bookings dollars in snapshot to SAP and Caerus.
• Complete quarter end close activities in conjunction with corporate finance.
• Respond to inquiries relative to order conditions and configurations from Program Managers, Division Sales, Master Scheduler, Configuration Analyst, Trades Services and Finance.
• Coordinate divisional tool slotting in conjunction with Master Scheduler and Business Development.
• Maintain ARGO Master Ops plan weekly.
• Reconcile between corporate revenue and Argo plan.
• Lead weekly slotting meetings.
• Participate in weekly divisional meetings pertaining to order status, forecast, and/or order review.
• Receive quote requests, quote changes, adjustments and cancellations from Field Sales, Divisional Sales, Master Schedulers and Program Managers.
• Submit requests to Corporate OA for order processing as needed.
• Review and acknowledge divisional approval for non-standard terms and conditions in accordance with Corporate Bookings policy.
• Concentrated support and work commitment during peak activities, such as at the end of corporate fiscal periods.
• Work with global regions and multiple time zones.
• Work on complex problems where analysis of situation or data requires an in-depth evaluation of various factors.
• Exercise judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criterion for obtaining results.
• Good communication and telephone skills to relate and resolve specific order issues.
• Ability to act in authoritative role in meetings or related discussions.
• Previous background should include knowledge of order management, as well as demonstrated ability to take care of other company personnel on customer order-related issues.
• Ability to use AI tools embedded in Excel/Power BI or Copilot-style assistants to analyze large booking, revenue, and backlog datasets; identify variances between SAP, snapshot reports, and planning tools
• Using AI to surface anomalies, trend changes, or mismatches more quickly during weekly reporting and quarter‑end close cycles.

Benefits

• KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees