Sales & Operations Advisor

DriveTime • Salt Lake, UT

2d

About The Position

The Sales and Operations Advisor delivers effective customer interactions by understanding customers’ needs and matching them with appropriate vehicles, inventory, and financing options. The Advisor guides customers through the sales process so they either complete a purchase or understand the next steps. The role also supports dealership operations by completing required tasks, maintaining compliance, and helping the dealership provide a consistent, high-quality customer experience.

This is a multi-phase, learn-and-earn role (Levels 0–4) with increasing responsibility for sales, operations, inventory management, and dealership leadership as certifications are achieved. The Advisor may also support the onboarding and skill development of new hires.

Requirements

• High school diploma or GED, or equivalent experience.
• At least 3 years of related work experience.
• At least 3 years of experience in sales and retail operations, with demonstrated success in driving sales performance, managing operational processes, and delivering high-quality customer experiences.
• Valid driver’s license and an acceptable driving record for the previous 3 years.
• Must be at least 18 years old.
• Ability to pass a drug test and background check.

Nice To Haves

• Associate degree or bachelor’s degree.

Responsibilities

• Build partnerships with prospective customers and guide them through the DriveTime Nurture and Sales processes.
• Manage the full sales cycle, including making sales calls to secure appointments and converting scheduled visits into completed sales.
• Complete dealership operational tasks, including opening and closing the store, cash handling, sales and nurture activities, inventory management, audits, and administrative work such as documentation and tags, title, and registration.
• Maintain expert knowledge of dealership inventory, the website, financing options, and related sales processes, including trades, upgrades, and post-sale activities.
• Develop sales competencies, including negotiation, customer experience, and core selling skills.
• Collaborate with and support team members to contribute to a positive, safe, and effective team environment.
• Deliver a tailored customer experience in the dealership and introduce customers to the DriveTime family of companies.
• Support onboarding and skill development as a training partner for new Sales and Operations Advisors.
• Carry out company directives, initiatives, and expectations; seek feedback and participate in training and development.
• Assume increasing responsibility for sales, operations, inventory management, and dealership leadership as certification is achieved.

Benefits

• Medical, dental, and vision insurance, with the company covering a sizable amount of insurance premiums.
• 401(k).
• Company-paid life insurance.
• Short- and long-term disability coverage.
• Professional growth opportunities and manager training programs.
• Tuition reimbursement.
• Wellness program with self-guided coaching and journeys, cash incentives, and medical premium discounts.
• Competitive pay.
• Monthly bonus share and sales contests.
• Paid time off, including wellness days, holidays, and personal time for full-time roles.
• Vacation time for part-time employees, earned based on hours worked.
• Consistent work schedule; dealerships are closed on Sundays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED