Sales Operations Administrator I

Andersen Corporation • Kentwood, MI

2d • $32

About The Position

At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to be stronger and for everyone to have a healthier, happier place to live. Our portfolio of brands — Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ — is crafted to serve customers across the new residential, home improvement and light commercial building sector. Join our more than 13,000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality. Job Description: Renewal by Andersen has an exciting opportunity for a Sales Support Coordinator to join our team in the Kentwood, MI location. This role will provide sales operational support for our Greater Michigan sales team, working cross-functionally. The Sales Operations Administrator will coordinate and administer sales operations-related programs.

Requirements

• Associate Degree in Sales, Business Administration, Marketing or related field; or equivalent combination of education and experience.
• Strong written and verbal communication skills.
• Expert level with MS Office suite of tools, especially PowerPoint and Excel.
• Detail oriented.
• Ability to work and contribute in a team environment.

Nice To Haves

• Knowledge of CRM tool(s) (e.g. Salesforce.com) is a plus.

Responsibilities

• Perform daily business system maintenance, reporting, data clean-up, and data auditing with a focus on data integrity and quality.
• Assist with sales support, project coordination, creating and maintaining documentation, and accommodating ad-hoc user requests.
• Manage a detailed calendar of marketing/sales initiatives; coordinating communication between sales and internal partners.
• Manage Salesforce.com issue log queue, responding to field inquiries in a timely manner, Identify trends for areas of improvement or training needs, escalating issues as necessary.
• Coordinate on-boarding and off-boarding tasks, e.g. data reconciliation, DAR creation, equipment procurement and overall HR coordination and logistics.
• Assigning/Scheduling appointments for Design Consultants daily in the evenings.
• Assist sales management with making informed data driven decisions to effectively administer the sales program, e.g. territory sizing analysis, quota assignment, sales compensation administration.

Benefits

• 401 (k) Plan, Employer Fixed Contributions & Company Matching
• Profit Sharing
• Medical, Dental and Vision Coverage
• Flexible Spending Accounts (FSAs), Health Savings Account (HSA) and Health Reimbursement Account (HRA)
• Life Insurance
• Paid Time Off & Paid Holidays
• Paid Maternity Leave & Paid Parental Leave
• Career Growth Planning & Nationwide Career Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees