Sales Operations Admin

Ashling•Chicago, IL

2d•$65,000 - $80,000

About The Position

The Sales Operations Administrator is a key operational role responsible for supporting the execution and optimization of sales processes, systems, and reporting that drive revenue growth, operational efficiency, and data-driven decision-making. This individual will work closely with Sales, Marketing, Finance, and Delivery teams to streamline operations, improve pipeline visibility, and enable consistent, scalable go-to-market execution across the organization. The ideal candidate will bring strong analytical capabilities, attention to detail, and a passion for operational excellence in a fast-growing B2B environment.

Requirements

1-3 years of experience in a sales operations, revenue operations, project management, or business operations role within a B2B organization, preferably in technology, SaaS, or consulting services.
Hands-on experience with CRM platforms (HubSpot, Salesforce), sales analytics tools, and productivity applications (Excel, SharePoint, PowerPoint, BI dashboards).
Strong data analysis, reporting, and problem-solving capabilities; able to turn insights into operational improvements.
Highly organized with a focus on continuous improvement, process efficiency, and cross-team alignment.
Clear communicator who can work effectively with cross-functional teams and present data and recommendations to stakeholders.
Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.

Nice To Haves

Exposure to Intelligent Automation, AI, RPA, or related enterprise technology services is a plus but not needed.

Responsibilities

Own the administration, optimization, and day-to-day management of the CRM (HubSpot), ensuring data accuracy, user adoption, and continuous improvement of workflows and automations.
Assist in the development and implementation of standardized sales processes and best practices that support the full sales cycle—from lead qualification to deal closure and handoff to Delivery.
Generate and maintain dashboards, forecasts, and reports to provide sales and leadership teams with visibility into KPIs, pipeline health, win/loss trends, and productivity metrics.
Partner with Sales and Marketing to ensure sales teams have access to up-to-date collateral, pitch decks, case studies, and proposal templates; assist with onboarding and ongoing training.
Support quote generation, pricing approvals, and contract workflows; coordinate with Finance to ensure clean handoff for invoicing and revenue recognition.
Help manage territory assignments, account segmentation, and alignment of reps to opportunities, ensuring balanced workload and focus on priority accounts.
Support the evaluation and rollout of new tools or enhancements that improve sales productivity, automation, and data insights.
Coordinate sales meetings, pipeline reviews, QBRs, and other planning sessions, including preparation of materials and tracking of follow-up actions.