Business Operations Admin

JLL•Salt Lake City, UT

1d•$45,000 - $60,000•Remote

About The Position

The Business Operations Admin will provide critical operational and administrative support that enables seamless business operations across a dispersed workforce of 500+ employees. As the Business Operations Admin, you'll own key operational workflows, manage technology platforms, and deliver strategic support that directly impacts leadership effectiveness and employee experience. You'll manage end-to-end onboarding and offboarding processes using automated workflows, administer SharePoint sites across multiple levels, and create Smartsheet solutions that anticipate downstream operational needs. Working in a fast-paced, remote environment, you'll provide ad hoc administrative support to the Account Senior Leadership Team including calendar coordination, meeting scheduling, and travel arrangements, while also coordinating special account initiatives, engagement activities, and client-led functions. The ideal candidate will demonstrate proactive problem-solving abilities, systems proficiency, and the capacity to think downstream—anticipating needs and independently managing complex administrative functions before being asked. This role requires exceptional organizational skills, strong attention to detail, and the ability to maintain confidentiality while exercising sound judgment when handling sensitive information. As the account's operational needs evolve, this position will adapt to support emerging business requirements and leadership priorities.

Requirements

2+ years of experience in administrative coordination, operations support, business operations, or related field
Demonstrated proficiency with SharePoint administration including content management, site creation, and permissions management
Advanced proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)
Proven ability to think proactively and anticipate downstream implications of tasks and decisions
Exceptional organizational skills with ability to manage multiple priorities simultaneously in a fast-paced, remote environment
Strong attention to detail with commitment to accuracy and follow-through
Self-motivated professional who works independently while knowing when to seek guidance
Excellent written and verbal communication skills with ability to interact professionally across all organizational levels
Problem-solving mindset with ability to navigate ambiguity and find creative solutions

Nice To Haves

Experience with Smartsheet including form creation, workflow automation, and data management
Familiarity with onboarding/offboarding coordination in remote or distributed work environments
Background supporting senior leadership or executive teams
Experience with organizational chart tools (Organimi or similar platforms)
Knowledge of access management and technology provisioning processes
Project coordination experience with cross-functional teams

Responsibilities

Manage end-to-end onboarding and offboarding processes using automated workflows and Smartsheet, including provisioning and revoking access to account technologies, coordinating welcome communications, and maintaining comprehensive process documentation
Administer SharePoint sites across multiple levels including content updates, site architecture, page creation, permissions management, and ongoing maintenance to ensure optimal functionality and user experience
Create, edit, and manage Smartsheet forms, workflows, and automation including setting up notification systems, configuring access permissions, and building solutions that anticipate downstream operational needs
Provide ad hoc administrative support to the Account Senior Leadership Team including calendar coordination, meeting scheduling, travel coordination, and logistical planning
Facilitate in-person meeting logistics including reserving meeting spaces, coordinating catering, and providing recommendations for hotels, restaurants, and team activities
Coordinate and execute special account initiatives and engagement activities, including volunteer opportunities and team-building events, ensuring seamless execution across a distributed workforce
Support client-led functions by coordinating information requests and ensuring timely, accurate responses to stakeholder needs
Maintain organizational charts using Organimi, ensuring accuracy and timely updates that reflect team changes across 500+ employees
Anticipate leadership needs and take initiative to address them proactively, exercising sound judgment when handling sensitive information and maintaining strict confidentiality