Sales Operation Manager

ARBOC•Middlebury, IN

1d•Onsite

About The Position

This role is responsible for managing the sales operation process, including scheduling, chassis management, order processing, and client communication. The Sales Operation Manager will also play a key role in developing business strategies, monitoring competitors, and building strong customer relationships to maintain the ARBOC brand image. The position requires a high school diploma or GED and involves significant physical activity.

Requirements

High school diploma or GED
Knowledge of bus manufacturing or transit industry would be considered an asset.
This position is very active and requires standing, walking or sitting all day.
Must be able to lift and/or move items over 25 pounds.

Responsibilities

Handle the Schedule Process based on established guidelines. Produce and distribute schedules to all parties involved.
Chassis Management: Order and Purchase chassis and release chassis pool thru GM/Ford.
Ensure that all client’s questions have been answered as fully as possible, to ensure that ARBOC has given itself the best possible chance of success.
Assist the Bid Administrator and Outside Sales personnel.
Receive and review all order forms and start the Sales Order Flow process
Organize Pre-build and post-build meetings
Hold Order communication meetings with the production team
Answer production and QA issues
Closely observe the strategic moves of the competitors
Develop strategies for implementation of business development
Build strong customer relationships and retain the brand image of ARBOC
Other tasks as assigned