Sales Onboarding Consultant

Virtualite Business Process Outsourcing Services•Birmingham, AL

About The Position

Virtualite Business Process Outsourcing Services is hiring a Sales Onboarding Consultant to work with leads and qualified prospects, finalize service selections, and transition new clients into active accounts. The consultant leads onboarding conversations to confirm scope, expectations, and timelines; presents Virtualite’s services and solutions and closes new client agreements; and guides clients through onboarding and activation. The role also identifies early expansion or upsell opportunities, maintains accurate CRM records, and collaborates with internal teams to support long-term client success.

Requirements

  • Strong closing, communication, and follow-up skills.
  • Ability to build confidence and trust with prospective clients.
  • Organized and detail-oriented, with the ability to manage multiple client conversations.

Nice To Haves

  • Experience in sales, onboarding, or client-facing roles.
  • Experience in BPO, SaaS, or professional services.

Responsibilities

  • Lead onboarding conversations to confirm service scope, expectations, and timelines.
  • Present Virtualite’s services and solutions and close new client agreements.
  • Guide new clients through the onboarding and activation process.
  • Identify early expansion or upsell opportunities during onboarding.
  • Maintain accurate records of opportunities, conversions, and onboarding status in CRM tools.
  • Collaborate with internal teams to support long-term client success.

Benefits

  • Competitive compensation with performance-based incentives.
  • Medical, dental, and vision benefits.
  • 401(k).
  • Paid time off.
  • Supportive leadership and a collaborative team culture.
  • Ongoing training and development.
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